bsod windows updates?
bsod windows updates?
I've been experiencing BSODs and restarts for the past two weeks. When it restarts, it goes directly into the BIOS and during that time the M.2 drive isn't visible. Exiting the BIOS just restarts it again. I manually power down the PC and it boots normally. My event viewer shows Windows updates occurring right before the crashes, but no DMP files are being created. I've tried various solutions to get DMP files working, but none have succeeded. Please help.
A full OS installation with a clean slate, removing all existing data? Yes, the BIOS should match the latest version.
I would NOT recommend a reinstall yet because those issues sound very much as though the boot drive may be flaky. If your boot drive is an SSD in an M.2 socket then remove the drive (if there is a heatsink on top of it you may have to replace the sticky heat pad between the drive and the heatsink) and then reseat it firmly. I've seen many strange issues that were fixed by reseating an M.2 drive.
If that doesn't help then please download the
SysnativeBSODCollectionApp
and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.
You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that
here
.
sorry i forgot to say what storage i have its a corsair MP600 pro lpx gen 4 pcie m.2 ssd 4TB so are you saying its in the wrong slot or? and i am running the sysnative now waiting for it to finish . i should also add this pc has been running fine for about 2 years
You correctly identified the issue with the graphics upload, which was due to a graphics card problem—either the card didn't respond correctly to the driver command or the driver itself had an error. An updated driver for your RTX 3090Ti is available on the Nvidia website (version 560.94 20/8 2024), and it would be best to install that version, preferably with a clean installation.
Additionally, I'm concerned about overclocking your RAM beyond what the CPU can handle. The i9-12900K CPU supports a maximum RAM speed of 4800 MT/s (4800 MHz DDR). You're currently running it at 6400 MT/s. It would be advisable to stop the RAM overclock completely and run it at its native speed of 4800 MT/s. Let's assess the stability then.
If BSODs persist at 4800 MT/s, please verify your RAM at that speed...
Download
Memtest86 (free), use the extracted imageUSB.exe tool to create a bootable USB drive containing Memtest86 (1GB is sufficient).
Perform this on another PC if possible, since you can't fully rely on your current system right now.
After booting the USB, start Memtest86 immediately. If no errors appear after completing four iterations of the 13 different tests in the free version, restart Memtest86 and repeat with another four cycles. Even a single bit error indicates a failure.