BSOD occurs intermittently due to Logitech drivers.
BSOD occurs intermittently due to Logitech drivers.
Starting from the basics: hardware details include an Intel i7 4770 (non K), MSI R9 280X, 3GB edition, MSI H81M-P33, Western Digital Caviar Blue 1TB, HyperX Fury Black DDR3, and a 1x8GB Peripherals setup at 1600Mhz. The issue involves random BSOD occurrences, not just during gaming. It has appeared on Windows 8.1 but not on Windows 10. The error code shown is 3b with the message SYSTEM_SERVICE_EXCEPTION(ladfGSRamd64.sys), which seems to point to a Logitech driver problem. I reached out to Logitech support, who suggested it might be unrelated to the driver and hinted at possible motherboard driver issues. Anyone here, please share more details if you have them. Thank you for your help!
You're all set with a USB headset and confirmed drivers. At this stage, just let me know what you'd like next. Regarding the forum thread, checking your RAM is a good approach—look for error messages or crashes related to memory issues. To verify if RAM is the cause, run diagnostics or stress tests on your system. If you need help presenting this to the retailer, gather evidence such as logs or error reports and explain clearly what you've found.
Windows memory test results showed no issues. Back in 8.1, problems happened more frequently—about twice a month at most. Used to be several times a week. The BSOD has been gone for about a week, possibly fixed by today’s BIOS update. Thanks for working on it!