BSOD. need help!
BSOD. need help!
Blue screens, anyone understand what these dumps refer to? Possibly a driver issue?
My laptop is experiencing cooling problems due to a damaged copper tube, yet when I run simple games like Minesweeper, Windows shows blue screens upon closing programs.
Laptop model: ThinkPad P53
Processor: i7 9850H slowed to 2600Mhz
Memory: 24GB RAM, 16GB at 2667Mhz, 8GB at 2400Mhz
Operating System: Windows 11
Dumps link: https://www.mediafire.com/folder/x43b44bbnc4ag/dumps
Thanks:
Welcome to the forums, new member!
My laptop is experiencing cooling issues due to a damaged copper tube.
What is the make, model, and SKU of your laptop?
Regarding the damaged copper tube, please share images showing the damage. We don't permit uploading files directly; you can post them on platforms like Imgur or similar sites and then provide the link here for us to review.
The BIOS is the most recent version available on the Lenovo site for the 20QN model (1.46). Regarding the damage, I'm unable to open it at the moment and lack photos, but the tube isn't heating up much, while the GPU heatsink does. Earlier, the tube and chassis would warm up, but now a bend in the heatpipe prevents heat transfer. I can touch it without getting burned, especially under load.
I think this might be your issue. The mismatched RAM creates a lot of problems, and it’s obvious these two sticks aren’t compatible. It seems the laptop was supposed to come with an 8GB stick, but you added the 16GB later?
The error logs indicate bad RAM is the most probable cause, with all BSODs happening during memory management tasks.
I recommend taking out the newly added (16GB) stick and testing it with just the originally provided RAM.
My thinkpad previously had two 16gb sticks, each at the same speeds (2.6 and 2.4), but originally my laptop only came with a 16gb 2666 model. The 2.6 version caused too many blue screens during testing with memtest, while the 8GB 2666 stopped producing them and memtest could fill the memory completely. I experimented with just one stick, and it still resulted in the same issue.
even though I need to mention that these RAM modules don't fail in my other Lenovo Ideapad S340 laptop, not even the faulty one which is the strongest among the three. They function properly in that model, except for the ThinkPad.
This message suggests that incorrect RAM can lead to problems, so first remove the recently added module before trying to fix the issue.
16gb 2666 leads to instability on the ThinkPad, yet it works fine on the Ideapad.