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BSOD appears during a clean installation of Windows 11.

BSOD appears during a clean installation of Windows 11.

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sunemoonsong
Senior Member
380
08-16-2021, 12:56 PM
#1
My PC stopped working with the same TPM error before. After disabling TPM, I could still face problems. Now I want to play Valorant, so I turned TPM back on but it still fails. I checked all possible commands and settings for fixing the issue on the old Windows 11 setup, but nothing helped. I cleared my NVMe drive where the previous Windows installation was and tried installing Windows 11 again (downloaded from Massgrave using default Rufus settings). Here are my specs: ROG Strix B450-F, Ryzen 5 2600, Gigabyte RX590, 32GB Corsair Vengeance RAM, Lexar NVMe, and a cheap SSD in Asia. I also removed all peripherals and cleared FTPM keys. What should I do next?
S
sunemoonsong
08-16-2021, 12:56 PM #1

My PC stopped working with the same TPM error before. After disabling TPM, I could still face problems. Now I want to play Valorant, so I turned TPM back on but it still fails. I checked all possible commands and settings for fixing the issue on the old Windows 11 setup, but nothing helped. I cleared my NVMe drive where the previous Windows installation was and tried installing Windows 11 again (downloaded from Massgrave using default Rufus settings). Here are my specs: ROG Strix B450-F, Ryzen 5 2600, Gigabyte RX590, 32GB Corsair Vengeance RAM, Lexar NVMe, and a cheap SSD in Asia. I also removed all peripherals and cleared FTPM keys. What should I do next?

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LagMeter
Member
236
08-16-2021, 06:05 PM
#2
Current BIOS version for your motherboard?
Which Windows 11 edition are you using?
32GB Corsair Vengeance RAM installed.
Please share a link if needed.
Make, model, and age of your PSU were not provided.
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LagMeter
08-16-2021, 06:05 PM #2

Current BIOS version for your motherboard?
Which Windows 11 edition are you using?
32GB Corsair Vengeance RAM installed.
Please share a link if needed.
Make, model, and age of your PSU were not provided.

K
KRG123
Junior Member
35
08-16-2021, 08:47 PM
#3
The newest BIOS 5602 release is available.
24H2 also offers the latest update (pro version if needed).
Corsair RAM that I currently use is 8GB x 4, but I forgot the PSU.
I think it might be an EVGA 600W or 800W 80+ power supply.
I plan to test a different NVMe port once I get home later.
K
KRG123
08-16-2021, 08:47 PM #3

The newest BIOS 5602 release is available.
24H2 also offers the latest update (pro version if needed).
Corsair RAM that I currently use is 8GB x 4, but I forgot the PSU.
I think it might be an EVGA 600W or 800W 80+ power supply.
I plan to test a different NVMe port once I get home later.

F
Fitzylawd123
Junior Member
31
08-16-2021, 11:49 PM
#4
Error message indicates an I/O issue not recognized by the standard FsRtl filter, leading to data loss but proper exception handling. Updating the BIOS, motherboard CPU chipset drivers, and special storage drivers would be necessary. Removing outdated devices that rely on specific drivers is recommended. Consider searching online for methods to force a kernel dump via keyboard input, making registry adjustments, and providing a kernel or minidump for potential driver solutions. A kernel dump may be useful for certain USB problems. Look for older drives connected through Firewire or legacy USB protocols/drivers (unless it's your TPM hardware). Also, check the Windows Control Panel Device Manager for any devices reporting errors. Kernel dumps reveal devices with issues and error logs. For TPM troubleshooting, refer to the official guide at https://www.thewindowsclub.com/how-to-ru...in-windows. If TPM problems persist, verify firmware updates or consider purchasing a TPM 2.0 upgrade for your motherboard (available for desktops).
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Fitzylawd123
08-16-2021, 11:49 PM #4

Error message indicates an I/O issue not recognized by the standard FsRtl filter, leading to data loss but proper exception handling. Updating the BIOS, motherboard CPU chipset drivers, and special storage drivers would be necessary. Removing outdated devices that rely on specific drivers is recommended. Consider searching online for methods to force a kernel dump via keyboard input, making registry adjustments, and providing a kernel or minidump for potential driver solutions. A kernel dump may be useful for certain USB problems. Look for older drives connected through Firewire or legacy USB protocols/drivers (unless it's your TPM hardware). Also, check the Windows Control Panel Device Manager for any devices reporting errors. Kernel dumps reveal devices with issues and error logs. For TPM troubleshooting, refer to the official guide at https://www.thewindowsclub.com/how-to-ru...in-windows. If TPM problems persist, verify firmware updates or consider purchasing a TPM 2.0 upgrade for your motherboard (available for desktops).

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129
08-17-2021, 01:18 AM
#5
I believe the issue might be related to the fTPM module itself. I’ve already ordered a TPM module and it’s already being shipped to me. I’ve checked everything—BIOS settings, CMOS, TPM keys, reseating RAM, CPU, and USB devices I could try—but nothing works. Even when booting Windows 11 USB with secure boot and TPM enabled (without SSDs or NVMe), the same error appears: 0xc00000e9. I also tried using my SSD for the installation, which worked without TPM, but the error reappears when TPM is active. Additionally, another NVMe port didn’t work at all once I plugged it in. For now, I installed Windows 10 and turned off fTPM; I’ll update once I receive the TPM module, hoping it will resolve the problem.
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PigeonPlayer18
08-17-2021, 01:18 AM #5

I believe the issue might be related to the fTPM module itself. I’ve already ordered a TPM module and it’s already being shipped to me. I’ve checked everything—BIOS settings, CMOS, TPM keys, reseating RAM, CPU, and USB devices I could try—but nothing works. Even when booting Windows 11 USB with secure boot and TPM enabled (without SSDs or NVMe), the same error appears: 0xc00000e9. I also tried using my SSD for the installation, which worked without TPM, but the error reappears when TPM is active. Additionally, another NVMe port didn’t work at all once I plugged it in. For now, I installed Windows 10 and turned off fTPM; I’ll update once I receive the TPM module, hoping it will resolve the problem.