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BSOD and Prime95 errors

BSOD and Prime95 errors

M
mrspadowski
Junior Member
5
12-29-2022, 01:41 PM
#1
Hi,
I need some assistance understanding the problem with my friend's PC. It's brand new and has the following specifications:
- 1 Intel Core i5 6400
- 2 Corsair Value Select CMV8GX4M1A2133C15 8GB (1x8GB) DDR4
- ASRock H110M-HDS-R3.0 Motherboard
- MSI GeForce GTX 1060 Armor OC 6GB
- Kingston SSDNow UV400 240GB SSD
- Windows 7 Home

The power supply is an older Silverstone Strider Plus 600W, and the cooler is a Noctua NH-U12S. Everything is in stock, no overclocking or modifications. It runs normally until it starts BSOD a few weeks after installation. After a short period of normal use, the PC would crash with a BSOD, and games like CSGO would also fail shortly afterward.

I had him reinstall the drivers, which stopped the BSOD during regular play, but it still occurred after about 10 minutes in CSGO. He ran Windows memory tests (MemTest86) and they passed. He also tried Prime95 with large FFTs, which reported serious errors.

Could you help identify possible causes and solutions?
Thanks a lot.
This image shows the BSOD while playing CSGO: http://i.imgur.com/Dxk6yjK.jpg
M
mrspadowski
12-29-2022, 01:41 PM #1

Hi,
I need some assistance understanding the problem with my friend's PC. It's brand new and has the following specifications:
- 1 Intel Core i5 6400
- 2 Corsair Value Select CMV8GX4M1A2133C15 8GB (1x8GB) DDR4
- ASRock H110M-HDS-R3.0 Motherboard
- MSI GeForce GTX 1060 Armor OC 6GB
- Kingston SSDNow UV400 240GB SSD
- Windows 7 Home

The power supply is an older Silverstone Strider Plus 600W, and the cooler is a Noctua NH-U12S. Everything is in stock, no overclocking or modifications. It runs normally until it starts BSOD a few weeks after installation. After a short period of normal use, the PC would crash with a BSOD, and games like CSGO would also fail shortly afterward.

I had him reinstall the drivers, which stopped the BSOD during regular play, but it still occurred after about 10 minutes in CSGO. He ran Windows memory tests (MemTest86) and they passed. He also tried Prime95 with large FFTs, which reported serious errors.

Could you help identify possible causes and solutions?
Thanks a lot.
This image shows the BSOD while playing CSGO: http://i.imgur.com/Dxk6yjK.jpg

N
nerdboy9
Junior Member
14
01-15-2023, 06:51 AM
#2
We resolved the problem. In the BIOS, we adjusted the DRAM speed to align with the modules (specifically 2133) instead of leaving it on auto.
N
nerdboy9
01-15-2023, 06:51 AM #2

We resolved the problem. In the BIOS, we adjusted the DRAM speed to align with the modules (specifically 2133) instead of leaving it on auto.

S
SkylanderAlex
Member
207
01-15-2023, 10:23 AM
#3
Did you verify your BIOS was current while installing Windows 7 on your Skylake system? The error message suggests the problem may be related to Nvidia drivers. You can try removing them via DDU and then reinstalling with the newest release. If that version is still causing issues, consider reverting to previous driver versions.
S
SkylanderAlex
01-15-2023, 10:23 AM #3

Did you verify your BIOS was current while installing Windows 7 on your Skylake system? The error message suggests the problem may be related to Nvidia drivers. You can try removing them via DDU and then reinstalling with the newest release. If that version is still causing issues, consider reverting to previous driver versions.

_
_Khioz_
Member
57
02-05-2023, 06:12 PM
#4
You mentioned being on Windows 7, did you verify your BIOS was current during this installation process for Skylake? From the BSOD display, it seems the issue may be related to Nvidia drivers. Try removing them via DDU and reinstalling with the newest release. If that version is causing problems, revert to previous drivers. We activated the PS/2 simulator to complete the install from an optical disc, then turned it off after Windows updated. I’ll ask him to update the Nvidia drivers promptly. It was up to date before he reinstalled all drivers again. However, Prime95 still has some issues—could the motherboard not have set correct voltages for RAM or CPU? Perhaps disabling caching or shadowing as suggested in the BSOD would help.
_
_Khioz_
02-05-2023, 06:12 PM #4

You mentioned being on Windows 7, did you verify your BIOS was current during this installation process for Skylake? From the BSOD display, it seems the issue may be related to Nvidia drivers. Try removing them via DDU and reinstalling with the newest release. If that version is causing problems, revert to previous drivers. We activated the PS/2 simulator to complete the install from an optical disc, then turned it off after Windows updated. I’ll ask him to update the Nvidia drivers promptly. It was up to date before he reinstalled all drivers again. However, Prime95 still has some issues—could the motherboard not have set correct voltages for RAM or CPU? Perhaps disabling caching or shadowing as suggested in the BSOD would help.

M
Magister_Magi
Member
151
02-07-2023, 08:26 AM
#5
We resolved the problem. In the BIOS, we adjusted the DRAM speed to align with the modules (specifically 2133), instead of leaving it on auto.
M
Magister_Magi
02-07-2023, 08:26 AM #5

We resolved the problem. In the BIOS, we adjusted the DRAM speed to align with the modules (specifically 2133), instead of leaving it on auto.

G
GoatGuy
Junior Member
27
02-07-2023, 09:53 AM
#6
The situation with the new platform is similar to what we've seen recently. Adjusting the frequency for the rams seemed sufficient, but you might also need to manually enter the ram's latency and voltages.
G
GoatGuy
02-07-2023, 09:53 AM #6

The situation with the new platform is similar to what we've seen recently. Adjusting the frequency for the rams seemed sufficient, but you might also need to manually enter the ram's latency and voltages.

S
Setlment
Member
70
02-09-2023, 08:46 AM
#7
It seems the new platform has had similar issues recently. Setting the frequency for the rams was sufficient, but you also mentioned adjusting ram's latency and voltages manually. Yeah, just the frequency was enough.
S
Setlment
02-09-2023, 08:46 AM #7

It seems the new platform has had similar issues recently. Setting the frequency for the rams was sufficient, but you also mentioned adjusting ram's latency and voltages manually. Yeah, just the frequency was enough.

X
xCaptain_Java
Member
99
03-01-2023, 11:28 PM
#8
Great! Your answer was chosen as the Best Answer to assist others facing similar challenges.
X
xCaptain_Java
03-01-2023, 11:28 PM #8

Great! Your answer was chosen as the Best Answer to assist others facing similar challenges.