Brother HL-2380DW

Struzz
Member

04-27-2016, 12:33 AM

I own a Brother HL-2380DW multi-function printer that prints when I make a copy or scan something. However, when I try to print from the computer, it doesn't work. Any suggestions?

Struzz

04-27-2016, 12:33 AM #1

I own a Brother HL-2380DW multi-function printer that prints when I make a copy or scan something. However, when I try to print from the computer, it doesn't work. Any suggestions?

2anivb
Member

04-30-2016, 01:16 PM

what the error?

2anivb

04-30-2016, 01:16 PM #2

what the error?

pa55w0rd
Member

181

04-30-2016, 01:52 PM

And I will include the following queries:
How is the printer linked – via network, USB, wireless, or Bluetooth?
Did the printer and its features function properly before, or has it stopped working completely or has it never operated correctly?

pa55w0rd

04-30-2016, 01:52 PM #3

creepy_connor
Member

147

05-05-2016, 05:35 AM

Are I checking if the complete driver package was obtained from their site?

creepy_connor

05-05-2016, 05:35 AM #4

Are I checking if the complete driver package was obtained from their site?

taconiebre
Senior Member

506

05-18-2016, 12:37 AM

It will produce printed copies and scans. The 'Print' feature in software isn't functioning.

taconiebre

05-18-2016, 12:37 AM #5

It will produce printed copies and scans. The 'Print' feature in software isn't functioning.

Wolfgirl2213
Member

132

05-18-2016, 09:31 AM

Review the default printer configurations.
In the Oval Search box select Printers and scanners.
Ensure all adjustments are accurate. Examine and read thoroughly.
If everything is correct and only the directly connected multi-function printer functions work, attempt a verified USB cable and other ports.
If that fails:
As suggested by @dwd999
: Restart the drivers.
Should printing remain problematic, revert the multi-function printer to its original factory settings.

Wolfgirl2213

05-18-2016, 09:31 AM #6