F5F Stay Refreshed Hardware Desktop Broken motherboard issue with ASRock Rack X570D4U not booting.

Broken motherboard issue with ASRock Rack X570D4U not booting.

Broken motherboard issue with ASRock Rack X570D4U not booting.

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DollynhoBr123
Member
73
09-22-2019, 03:53 PM
#1
Hey there, I set up my own NAS server using the X570D4U mainboard from ASRockRack. After connecting all components—CPU cooler, ATX power, CPU power, etc.—I powered it on and pressed the power button. It started fans and restarted itself. I connected the VGA to the dedicated VGA port on the motherboard, which is powered by the BCM IPMI chip, but it didn’t output anything. For testing, I also installed a Zotac GeForce GT10 for video output, but still nothing. Then I linked the dedicated IPMI port to the network. Eventually, in the IPMI settings there was no CPU, GPU, or RAM listed under Peripherals. I tried using the KVM interface of IPMI, but it showed a black screen with “No Signal.” Even after several reboots and checks, I couldn’t get any video signal from the board. Anyone have faced this issue before? Do you know someone with the same board at home who can help? Maybe they have tips to fix it. (Also, the ATX cable from the power supply was a bit short, so I extended it with an ATX extension cable from SilverStone.) After all these tests, I’m starting to think the board might be faulty. Thanks!
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DollynhoBr123
09-22-2019, 03:53 PM #1

Hey there, I set up my own NAS server using the X570D4U mainboard from ASRockRack. After connecting all components—CPU cooler, ATX power, CPU power, etc.—I powered it on and pressed the power button. It started fans and restarted itself. I connected the VGA to the dedicated VGA port on the motherboard, which is powered by the BCM IPMI chip, but it didn’t output anything. For testing, I also installed a Zotac GeForce GT10 for video output, but still nothing. Then I linked the dedicated IPMI port to the network. Eventually, in the IPMI settings there was no CPU, GPU, or RAM listed under Peripherals. I tried using the KVM interface of IPMI, but it showed a black screen with “No Signal.” Even after several reboots and checks, I couldn’t get any video signal from the board. Anyone have faced this issue before? Do you know someone with the same board at home who can help? Maybe they have tips to fix it. (Also, the ATX cable from the power supply was a bit short, so I extended it with an ATX extension cable from SilverStone.) After all these tests, I’m starting to think the board might be faulty. Thanks!

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IronRowman
Junior Member
14
10-10-2019, 12:34 AM
#2
What cpu?
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IronRowman
10-10-2019, 12:34 AM #2

What cpu?

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AboooDy919
Member
207
10-16-2019, 09:50 PM
#3
A more suitable place to ask would be on Level1. While I understand redirecting people isn't ideal, many of us are already here. Going through that thread before my build saved me from confusion about the default startup delay of BMC. https://forum.level1techs.com/t/asrock-x...ead/159996
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AboooDy919
10-16-2019, 09:50 PM #3

A more suitable place to ask would be on Level1. While I understand redirecting people isn't ideal, many of us are already here. Going through that thread before my build saved me from confusion about the default startup delay of BMC. https://forum.level1techs.com/t/asrock-x...ead/159996

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chrisway900
Member
59
10-18-2019, 10:20 AM
#4
Which processor? Also, I'd connect that graphics card. These server boards often use PCI_e for VGA, which causes the IPMI KVM to malfunction because it depends on the built-in display.
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chrisway900
10-18-2019, 10:20 AM #4

Which processor? Also, I'd connect that graphics card. These server boards often use PCI_e for VGA, which causes the IPMI KVM to malfunction because it depends on the built-in display.

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kladdis1
Junior Member
39
10-18-2019, 01:45 PM
#5
It worked fine, but I previously attempted without a GPU and the issue remained unchanged.
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kladdis1
10-18-2019, 01:45 PM #5

It worked fine, but I previously attempted without a GPU and the issue remained unchanged.

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Summer_Cool
Member
175
10-20-2019, 01:13 AM
#6
It's a Ryzen 5 3600 processor.
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Summer_Cool
10-20-2019, 01:13 AM #6

It's a Ryzen 5 3600 processor.

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DuBzM8
Junior Member
14
10-20-2019, 09:42 AM
#7
Let me know the exact RAM model you're running, so I can confirm compatibility.
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DuBzM8
10-20-2019, 09:42 AM #7

Let me know the exact RAM model you're running, so I can confirm compatibility.

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EmmaPrinces
Member
152
10-22-2019, 09:15 AM
#8
I have 2 16GB 2133Mhz cards with ECC and unbuffered EUDIMMS from Crucial. They appear in the Mainboard ds compatibility list as well.
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EmmaPrinces
10-22-2019, 09:15 AM #8

I have 2 16GB 2133Mhz cards with ECC and unbuffered EUDIMMS from Crucial. They appear in the Mainboard ds compatibility list as well.

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Raidex20
Posting Freak
751
10-22-2019, 11:34 AM
#9
If you've already checked the CPU, memory, and RAM and only one port works, it's likely your motherboard is failing. As a final resort, confirm the power supply unit is functioning properly.
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Raidex20
10-22-2019, 11:34 AM #9

If you've already checked the CPU, memory, and RAM and only one port works, it's likely your motherboard is failing. As a final resort, confirm the power supply unit is functioning properly.

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KiNG_R3X
Member
185
10-28-2019, 12:13 PM
#10
I'll attempt to remove everything and try again tomorrow. I'm not entirely confident about checking the PSU, but it seems to be nearly new. Your ideas and support mean a lot, but I'll keep working while I sleep.
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KiNG_R3X
10-28-2019, 12:13 PM #10

I'll attempt to remove everything and try again tomorrow. I'm not entirely confident about checking the PSU, but it seems to be nearly new. Your ideas and support mean a lot, but I'll keep working while I sleep.