F5F Stay Refreshed Hardware Desktop Bootlooping occurs when XMP/DOCP and memory features are activated in specific ports.

Bootlooping occurs when XMP/DOCP and memory features are activated in specific ports.

Bootlooping occurs when XMP/DOCP and memory features are activated in specific ports.

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Sheeeeeppp
Junior Member
16
05-02-2020, 07:48 AM
#1
Hey there, I've built a new system and everything seems fine until I hit a snag with the RAM. When I try to set them to their listed speeds, placing them in slots 1 and 3 works just fine at default. But when I switch to the DOCP profile and push it to 3600mhz, the system crashes repeatedly, loops three times, then enters safe mode and takes me through the UEFI setup to tweak things. Switching to slots 2 and 4 resolves the issue completely—I can set the speed without any trouble. I've experimented with single sticks in each slot, but the problem only appears when multiple are used. The motherboard is a Ryzen 9 5950X with two 16 Trident Z Neo modules, and the ROG Strix X570-E BIOS is up to version 4002. Is this something typical? Could it be related to the motherboard or installation, or maybe another factor? Any thoughts? Thanks!
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Sheeeeeppp
05-02-2020, 07:48 AM #1

Hey there, I've built a new system and everything seems fine until I hit a snag with the RAM. When I try to set them to their listed speeds, placing them in slots 1 and 3 works just fine at default. But when I switch to the DOCP profile and push it to 3600mhz, the system crashes repeatedly, loops three times, then enters safe mode and takes me through the UEFI setup to tweak things. Switching to slots 2 and 4 resolves the issue completely—I can set the speed without any trouble. I've experimented with single sticks in each slot, but the problem only appears when multiple are used. The motherboard is a Ryzen 9 5950X with two 16 Trident Z Neo modules, and the ROG Strix X570-E BIOS is up to version 4002. Is this something typical? Could it be related to the motherboard or installation, or maybe another factor? Any thoughts? Thanks!

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gobit8
Junior Member
4
05-02-2020, 09:48 AM
#2
Review the instructions carefully; it specifies starting with slots 2 and 4.
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gobit8
05-02-2020, 09:48 AM #2

Review the instructions carefully; it specifies starting with slots 2 and 4.

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eastland97
Senior Member
644
05-10-2020, 07:07 AM
#3
I don't get it, right? The picture in the manual seems odd—being completely unresponsive is unsettling... I'm curious if filling everything in would help.
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eastland97
05-10-2020, 07:07 AM #3

I don't get it, right? The picture in the manual seems odd—being completely unresponsive is unsettling... I'm curious if filling everything in would help.

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scootercore1
Junior Member
15
05-17-2020, 12:21 AM
#4
They advise using designated slots for a valid reason. This is tied to the memory layout of the board. The inability to boot with incorrect connections doesn't imply any issue with those slots.
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scootercore1
05-17-2020, 12:21 AM #4

They advise using designated slots for a valid reason. This is tied to the memory layout of the board. The inability to boot with incorrect connections doesn't imply any issue with those slots.

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DititsJoey
Junior Member
44
05-17-2020, 12:48 AM
#5
Got it! Thanks for clarifying.
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DititsJoey
05-17-2020, 12:48 AM #5

Got it! Thanks for clarifying.