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Booting up issues

Booting up issues

R
raymond123445
Junior Member
3
12-04-2020, 10:19 AM
#1
I've been experiencing problems with my custom-built PC recently. It's about three years old. It got stuck while trying to run an automatic repair. Then I turned it on after pressing the power button, and it worked fine. Later, when I restarted it, it booted into BIOS. After turning it off and back on, it started normally again. I also think it might have gotten stuck on the MSI logo screen one day.

The components I have include:
AMD Ryzen 9 5900x
MAG B550 TOMAHAWK
NVIDIA GeForce RTX 2060 SUPER
G.SKILL RIPJAWS V SERIES 32GB (2 X 16GB) 288-PIN DDR4 3600 (PC4 28800) INTEL XMP 2.0
ST6000VN0033-2EE110 6TB HDD SATA
WD GREEN SN350 1TB SSD NVME

I’m not sure about the power supply unit and it’s a bit tricky to access inside the PC. Unless you really need to know, feel free to let me know. Thanks.
R
raymond123445
12-04-2020, 10:19 AM #1

I've been experiencing problems with my custom-built PC recently. It's about three years old. It got stuck while trying to run an automatic repair. Then I turned it on after pressing the power button, and it worked fine. Later, when I restarted it, it booted into BIOS. After turning it off and back on, it started normally again. I also think it might have gotten stuck on the MSI logo screen one day.

The components I have include:
AMD Ryzen 9 5900x
MAG B550 TOMAHAWK
NVIDIA GeForce RTX 2060 SUPER
G.SKILL RIPJAWS V SERIES 32GB (2 X 16GB) 288-PIN DDR4 3600 (PC4 28800) INTEL XMP 2.0
ST6000VN0033-2EE110 6TB HDD SATA
WD GREEN SN350 1TB SSD NVME

I’m not sure about the power supply unit and it’s a bit tricky to access inside the PC. Unless you really need to know, feel free to let me know. Thanks.

L
laurenticide
Junior Member
6
12-04-2020, 05:01 PM
#2
Check Reliability Historyu/Monitor and Event Viewer.
Both tools might record some error codes, warnings, or informational events just before or during the issues.
Attempt to find the PSU specifications: make, model, wattage, age (perhaps three years old).
Defective or failing PSUs can lead to a range of problems.
If the logs indicate more frequent errors, the PSU is probably the cause.
L
laurenticide
12-04-2020, 05:01 PM #2

Check Reliability Historyu/Monitor and Event Viewer.
Both tools might record some error codes, warnings, or informational events just before or during the issues.
Attempt to find the PSU specifications: make, model, wattage, age (perhaps three years old).
Defective or failing PSUs can lead to a range of problems.
If the logs indicate more frequent errors, the PSU is probably the cause.

S
subgold
Member
51
12-05-2020, 09:33 AM
#3
thinking about my 5900x setup, if it isn't water cooled you're likely to face reboot problems quite often. these chips are programmed to reach around 1.5v, which makes them extremely hot. also, keep the ram at 3200 not 3600 to avoid crashes or random cutoffs. i also had to adjust the 5900x so it only reached a stable 1.35v locked without overheating. it didn't noticeably slow down, just kept swinging between 1.3 and 1.5v. you can find more details in a previous forum about my setup changes.
S
subgold
12-05-2020, 09:33 AM #3

thinking about my 5900x setup, if it isn't water cooled you're likely to face reboot problems quite often. these chips are programmed to reach around 1.5v, which makes them extremely hot. also, keep the ram at 3200 not 3600 to avoid crashes or random cutoffs. i also had to adjust the 5900x so it only reached a stable 1.35v locked without overheating. it didn't noticeably slow down, just kept swinging between 1.3 and 1.5v. you can find more details in a previous forum about my setup changes.

A
ASAAD_3D
Member
199
12-12-2020, 09:21 AM
#4
Thanks, I'm planning to visit my friend's place tomorrow. They built my computer and will check both of these issues, making changes and seeing if they work. I'm still a bit unsure about the steps and feel more confident now.
A
ASAAD_3D
12-12-2020, 09:21 AM #4

Thanks, I'm planning to visit my friend's place tomorrow. They built my computer and will check both of these issues, making changes and seeing if they work. I'm still a bit unsure about the steps and feel more confident now.

E
eLicks
Member
187
12-27-2020, 05:59 AM
#5
My friend reviewed the temperatures and observed several points:
When the system started, it tried a repair and succeeded partially, though more issues appeared.
Friend inspected the BIOS and mentioned:
The CPU is already configured at 1.3v
RAM was set to 2666
Stress tests on CPU and video showed average temperatures around 70C
The power supply is an EVGA 750 BQ (Bronze)
A SFC check revealed corrupted files that were fixed
A disk check came back clean
The event viewer reported only one critical error, related to Windows Recovery Environment service failure
The BIOS version is from 2022 and hasn't been updated to the latest release. The friend suggested:
1) rerun the SFC scan for more corrupted files
2) flash the BIOS with the newest version (without doing it myself)
E
eLicks
12-27-2020, 05:59 AM #5

My friend reviewed the temperatures and observed several points:
When the system started, it tried a repair and succeeded partially, though more issues appeared.
Friend inspected the BIOS and mentioned:
The CPU is already configured at 1.3v
RAM was set to 2666
Stress tests on CPU and video showed average temperatures around 70C
The power supply is an EVGA 750 BQ (Bronze)
A SFC check revealed corrupted files that were fixed
A disk check came back clean
The event viewer reported only one critical error, related to Windows Recovery Environment service failure
The BIOS version is from 2022 and hasn't been updated to the latest release. The friend suggested:
1) rerun the SFC scan for more corrupted files
2) flash the BIOS with the newest version (without doing it myself)

M
McsamXD
Member
182
12-27-2020, 06:56 AM
#6
It should be mentioned that you're using a PSU from 2016, which is a middle-of-the-road model. I would update the BIOS first—it's free—but I'd still suspect a faulty PSU at this stage, especially after only three years of use. Power supplies tend to fail due to excessive heat and dust, and it gets worse in warm climates.
M
McsamXD
12-27-2020, 06:56 AM #6

It should be mentioned that you're using a PSU from 2016, which is a middle-of-the-road model. I would update the BIOS first—it's free—but I'd still suspect a faulty PSU at this stage, especially after only three years of use. Power supplies tend to fail due to excessive heat and dust, and it gets worse in warm climates.