Bluetooth cannot find devices
Bluetooth cannot find devices
Hello Guys,
My HP Laptop is only a year old and has built-in Bluetooth. I used it to connect to my Air Pods Pro. About a month ago it stopped working. After removing the device and trying again, it wouldn’t discover it. I also attempted to transfer a photo from my Android phone to the laptop, but the phone couldn’t detect Bluetooth. I checked all settings, updated drivers, and even reinstalled Bluetooth on reboot, but it still doesn’t find any devices. I uninstalled Bluetooth items in Device Manager and reinstalled it via Windows auto-reinstall. Still, nothing works. It’s functioning now, but recently the problem returned. All updates are current. What should I do?
Jack
Thank you for your response. I checked the Reliability History but didn’t find any mention of Bluetooth. According to the system, Bluetooth functions properly since it can be turned on and off without errors. The problem lies in its inability to detect devices.
Besides the switch showing "on/off", other methods are used to check Bluetooth status. Check the Windows Task Manager, Resource Monitor, or Process Explorer (free Microsoft tool). Visit the link for details. Use PowerShell to search for active Bluetooth entries. You can also try the command in Powershell to see which profiles are currently in use.
Running the command -
OFF
Status Class FriendlyName InstanceId
------ ----- ------------ ----------
Unknown Bluetooth Microsoft Bluetooth LE Enumerator BTH\MS_B...
Unknown Bluetooth Microsoft Bluetooth Enumerator BTH\MS_B...
Unknown Bluetooth Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_R...
OK Bluetooth Realtek Wireless Bluetooth Adapter USB\VID_...
ON
PS C:\Users\Jack> Get-PnpDevice | Where-Object {$_.Class -eq "Bluetooth"}
Status Class FriendlyName InstanceId
------ ----- ------------ ----------
OK Bluetooth Microsoft Bluetooth LE Enumerator BTH\MS_B...
OK Bluetooth Microsoft Bluetooth Enumerator BTH\MS_B...
OK Bluetooth Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_R...
OK Bluetooth Realtek Wireless Bluetooth Adapter USB\VID_...
In the task manager (process) there are no changes. I observe 2-3 bluetooth services and one Realtek Bluetooth process running in the background.
What items do you possess and how can you confirm the AirPods are operating correctly?
Check if they function smoothly in different audio settings.
Investigate the "Unknowns" – verify any linked driver files and follow the necessary setup steps.
Perform all tests yourself. Avoid using third-party downloaders or installers.
Is the connection between the laptop and air pods functioning smoothly without any issues?
Previously, pairing detection worked smoothly. Now it isn't detecting as described before.