Blue Screen of Death
Blue Screen of Death
I own a Lenovo E540 Laptop that frequently displays the Blue Screen of Death unexpectedly. I'm using Windows 10 version 22H2. I've performed multiple SFC scannow and dism restorehealth attempts to resolve the issue. I've also completely reinstalled the operating system, believing it would help. I'm uncertain about the root cause and how to address it. The machine originally came with 4 GB of RAM and a 500 GB HDD. I upgraded the RAM to 16 GB and installed a 1 TB M.2 2242 Dogfish SSD. I purchased this computer, the components, and the SSD in 2022, and so far have only experienced screen replacement issues. This is the error message that appears during these events.
Follow option one from the provided link.
Then proceed with the next steps:
Create a small memory dump using Windows' built-in feature after a BSOD occurs.
Access File Explorer, go to C:\Windows\Minidump, and copy the generated files to your Desktop.
Avoid using Winzip; use Windows' native tool instead.
Right-click the copied files and choose 'Send to' – Compressed (zipped) folder.
Upload the resulting zip file to the cloud (OneDrive, DropBox, etc.).
Share the link to the uploaded file so we can review it together.
If the file remains after a reinstall, it might indicate hardware issues. I’m unable to determine the exact BSOD type from here.
These are the links to the compressed files. You should be able to open them now. These are the ones I have collected so far. I've already downloaded, installed, and run Lenovo Diagnostics. It didn't show any hardware issues. Regarding the BSOD problems beyond faulty hardware, I'm not sure what might be causing them. A full reset and OS reinstall should have fixed any related OS issues. The most likely cause I can think of is a failing SSD drive. That seems to be the only plausible explanation based on what I've seen. Another software, HDTune, suggested the SSD might be failing as well. All other diagnostic tools I've used so far say there are no hardware problems.
Report
- mainly for me
Crashes linked to Intel wifi drivers
File: 123023-27234-01.dmp (Dec 31 2023 - 10:13:23)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
*** Notice: Timestamp for Netwbw02.sys could not be confirmed
Likely due to: memory_corruption (Process: System)
Status: 0 Day(s), 6 Hour(s), 35 Min(s), 32 Sec(s)
File: 123023-26203-01.dmp (Dec 30 2023 - 20:31:39)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
*** Notice: Timestamp for Netwbw02.sys could not be confirmed
Likely due to: memory_corruption (Process: System)
Status: 0 Day(s), 1 Hour(s), 57 Min(s), 12 Sec(s)
File: 122923-45390-01.dmp (Dec 30 2023 - 12:56:52)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
*** Notice: Timestamp for Netwbw02.sys could not be confirmed
Likely due to: memory_corruption (Process: System)
Status: 0 Day(s), 0 Hour(s), 51 Min(s), 52 Sec(s)
File: 122923-39859-01.dmp (Dec 30 2023 - 09:07:44)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
*** WARNING: Intel Wireless WiFi Link driver issues reported
Apr 30 2019
Netwbw02.sys
Intel Wireless WiFi Link driver
https://downloadcenter.intel.com/
Have you installed this recently?
https://pcsupport.lenovo.com/us/en/...pa.../downloads
They seem outdated. Consider using
https://www.intel.com/content/www/us/en/...stant.html
to check for a newer version.
Can you check the dumps for anything useful?
Here’s the link: https://1drv.ms/u/s!AsKX5mEHyLnA0QJ9EljY...p?e=Lg01Xa
OneDrive