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Blue screen issues on Ryzen 5 7600x device

Blue screen issues on Ryzen 5 7600x device

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D
D34D_
Member
162
12-25-2023, 11:56 AM
#1
Hello, here is my build information. I don’t have much experience with PC hardware or software; I assembled my system just a few days ago. It functioned properly while I was online or downloading, but it would shut down a few minutes later. For example, in Forza Horizon 5 it took about a minute or two, whereas in League of Legends it would close unexpectedly during gameplay. I also encountered three or four blue screens today. On forums someone mentioned a similar issue and suggested increasing RAM speed to the maximum supported by the CPU. I changed the BIOS setting from 4800MHz to 5200MHz, which is AMD’s official max. However, it didn’t fix the blue screens, except that I didn’t see them at the time.

Specifications: CPU – AMD Ryzen 5 7600X
GPU – MSI GeForce RTX 4060 Ti Ventus 3x16GB
RAM – CORSAIR VENGEANCE DDR5 32GB 2x16GB
Power Supply – MSI PRO B650M-P
Storage – Pure Base 500DX Black SSD NVMe with Windows
Operating System – SAMSUNG SSD 970 EVO Plus 250GB SATA
Fan – CPU – NOCTUA NH-D15S CHROMAX BLACK

If you have any suggestions on how to diagnose and fix this, I’d appreciate your help.
D
D34D_
12-25-2023, 11:56 AM #1

Hello, here is my build information. I don’t have much experience with PC hardware or software; I assembled my system just a few days ago. It functioned properly while I was online or downloading, but it would shut down a few minutes later. For example, in Forza Horizon 5 it took about a minute or two, whereas in League of Legends it would close unexpectedly during gameplay. I also encountered three or four blue screens today. On forums someone mentioned a similar issue and suggested increasing RAM speed to the maximum supported by the CPU. I changed the BIOS setting from 4800MHz to 5200MHz, which is AMD’s official max. However, it didn’t fix the blue screens, except that I didn’t see them at the time.

Specifications: CPU – AMD Ryzen 5 7600X
GPU – MSI GeForce RTX 4060 Ti Ventus 3x16GB
RAM – CORSAIR VENGEANCE DDR5 32GB 2x16GB
Power Supply – MSI PRO B650M-P
Storage – Pure Base 500DX Black SSD NVMe with Windows
Operating System – SAMSUNG SSD 970 EVO Plus 250GB SATA
Fan – CPU – NOCTUA NH-D15S CHROMAX BLACK

If you have any suggestions on how to diagnose and fix this, I’d appreciate your help.

K
Kasmose
Junior Member
4
12-25-2023, 11:56 AM
#2
Check if the BIOS is updated for your motherboard. When encountering a BSOD, the system typically shows an error message indicating the issue.
K
Kasmose
12-25-2023, 11:56 AM #2

Check if the BIOS is updated for your motherboard. When encountering a BSOD, the system typically shows an error message indicating the issue.

I
Isvios97
Member
217
12-25-2023, 11:56 AM
#3
Check if your BIOS is current and follow the manufacturer’s instructions for updating. Since you didn’t see an error code, it might mean the system handled the issue silently. For updates, visit the official website of your hardware manufacturer and look for a BIOS update option. If you need further help, provide more details about your device model.
I
Isvios97
12-25-2023, 11:56 AM #3

Check if your BIOS is current and follow the manufacturer’s instructions for updating. Since you didn’t see an error code, it might mean the system handled the issue silently. For updates, visit the official website of your hardware manufacturer and look for a BIOS update option. If you need further help, provide more details about your device model.

L
LolaLouie
Senior Member
742
12-25-2023, 11:56 AM
#4
Power up your PC, press the delete key repeatedly on your keyboard to access the BIOS. At the top left, you’ll find the BIOS version displayed. Note it down and let me know what it is.
L
LolaLouie
12-25-2023, 11:56 AM #4

Power up your PC, press the delete key repeatedly on your keyboard to access the BIOS. At the top left, you’ll find the BIOS version displayed. Note it down and let me know what it is.

P
PGVortex
Member
146
12-25-2023, 11:56 AM
#5
Your BIOS version is E7E27AMS.100
P
PGVortex
12-25-2023, 11:56 AM #5

Your BIOS version is E7E27AMS.100

N
neofi12345
Junior Member
47
12-25-2023, 11:56 AM
#6
I noticed the MSI website mentioning newer updates, some of which are still in beta—so I wasn’t sure if they were stable. Since I never changed a BIOS, I tried watching videos to learn the process. If you can clarify, it would be helpful!
N
neofi12345
12-25-2023, 11:56 AM #6

I noticed the MSI website mentioning newer updates, some of which are still in beta—so I wasn’t sure if they were stable. Since I never changed a BIOS, I tried watching videos to learn the process. If you can clarify, it would be helpful!

B
Blitzella
Junior Member
23
12-25-2023, 11:56 AM
#7
Provide the dump files as requested. If you encounter any problems, check C:\Windows\Minidump for existing files. If found, move the Minidump folder to the Downloads folder on your desktop (or use OneDrive if available). Compress the copied folder and attach it to a post. Please adhere strictly to the instructions provided by Windows.
B
Blitzella
12-25-2023, 11:56 AM #7

Provide the dump files as requested. If you encounter any problems, check C:\Windows\Minidump for existing files. If found, move the Minidump folder to the Downloads folder on your desktop (or use OneDrive if available). Compress the copied folder and attach it to a post. Please adhere strictly to the instructions provided by Windows.

A
AwSoMe683
Member
50
12-25-2023, 11:56 AM
#8
The provided link isn't functioning properly. I have five dump files included in the Minidump archive for your reference. Minidump.zip
A
AwSoMe683
12-25-2023, 11:56 AM #8

The provided link isn't functioning properly. I have five dump files included in the Minidump archive for your reference. Minidump.zip

P
pyrote
Senior Member
407
12-25-2023, 11:56 AM
#9
Three components are network and two are the GPU. This is frustrating since I prefer not to assume someone has multiple problems. RAM might point to random errors in the logs, but this pattern seems unlikely unless these issues occurred by chance. Check the motherboard settings and update the network driver. For PCIe or USB WiFi cards, download the official driver from the manufacturer's site. Replace the GPU driver and install a new one. If crashes persist, create fresh dump files and refer to the DDU guide.
P
pyrote
12-25-2023, 11:56 AM #9

Three components are network and two are the GPU. This is frustrating since I prefer not to assume someone has multiple problems. RAM might point to random errors in the logs, but this pattern seems unlikely unless these issues occurred by chance. Check the motherboard settings and update the network driver. For PCIe or USB WiFi cards, download the official driver from the manufacturer's site. Replace the GPU driver and install a new one. If crashes persist, create fresh dump files and refer to the DDU guide.

M
MarcMcvey
Member
60
12-25-2023, 11:56 AM
#10
I followed your instructions to update the BIOS and DDU GPU for a new install, but it keeps crashing. I checked the dump files, but nothing appears to be new—possibly because only the game failed and there was no BSOD.
M
MarcMcvey
12-25-2023, 11:56 AM #10

I followed your instructions to update the BIOS and DDU GPU for a new install, but it keeps crashing. I checked the dump files, but nothing appears to be new—possibly because only the game failed and there was no BSOD.

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