Blackscreen, keyboard and mouse malfunctioning, yet the PC is operational?
Blackscreen, keyboard and mouse malfunctioning, yet the PC is operational?
I experimented with the BIOS settings, as my CPU consistently reached around 70 degrees. I turned on the Precision Boost Overdrive feature in the BIOS. After several Cinebench runs, the program would crash, and the voltage stayed at 1.36. I thought maybe the voltage setting was the problem. Then I revisited the BIOS and activated the "AMD Overclock" option under CPU Core Voltage. Now when I start my PC, I see a black screen, and neither my mouse nor keyboard is powered on. The MSI Bios logo doesn’t appear either. However, the LEDs on the GPU and RAM remain red, which suggests the hardware is still detecting them. I’m completely unsure what’s going wrong and don’t know how to resolve it, especially since I’m very new to this process. Please let me know if you can help!
to order the firmware to restart, all custom configurations will be erased. memory rates and voltages, CPU performance, and BIOS adjustments made earlier will be removed. no. unless you intended to alter the firmware, the chance of doing so by mistake is minimal. it’s a precise procedure, and only that step would eliminate CPU support from the firmware. there’s nothing to risk by resetting the BIOS—just the current settings remain. take the battery off the motherboard and disconnect the computer for half an hour. put the battery back in and reconnect power; the BIOS will be cleared and reset to default firmware. any configurations that could block boot will disappear.
it sounds like the motherboard has the wrong BIOS installed and does not support the CPU. if true you will need to install the proper BIOS on the motherboard ( version 7B79v1A) and you will need a supported CPU to update the BIOS.
you will need a ryzen 1 or 2 and the proper BIOS, you can then update the firmware and swap CPU's back and the board should work after the update.
Thank you for your message. I experienced an issue where the BIOS couldn't support the CPU initially. After updating the firmware at a local shop, the PC continued to run. Could it be that adjusting the CPU core voltage caused the BIOS to reset? That would be quite unusual.
The firmware must be updated, resetting the BIOS only restores the previous version already installed. You’d have to flash the BIOS to remove, revert, or switch versions.
to order the firmware to restart in its original configuration, memory speeds and voltages, CPU performance, and all BIOS adjustments will be erased. no. unless you intended to alter the firmware, the chance of doing so by mistake is minimal. it’s a precise procedure, and only that method would eliminate CPU support from the firmware. there’s nothing to risk by resetting the BIOS—just the current settings remain. take the battery off the motherboard and disconnect the computer for half an hour. put the battery back in and reconnect power; the BIOS will be cleared and reset to default firmware. any configurations that could block boot will be removed.