BitLocker lock out

_ImDustin
Member

230

04-30-2023, 09:08 AM

A friend of mine uses a laptop with BitLocker enabled and encountered a lockout issue. He received a recovery key but faced problems using it. He shared the laptop and the key with me. When I tried to boot, the system displayed a black screen repeatedly. After removing the bottom and extracting the M2 drive, it worked once. Repeating the process eventually allowed access, requiring the key each time. If the laptop was shut down, it would immediately return to the black screen. I’ve been dealing with this for a few weeks and need advice or solutions. Any suggestions would be helpful.

_ImDustin

04-30-2023, 09:08 AM #1

RottiePvP
Member

180

05-07-2023, 04:55 PM

If you can return, you must back up all required information. After that, partition or format and reinstall everything. Don't try to repair a damaged BitLocker volume.

RottiePvP

05-07-2023, 04:55 PM #2

If you can return, you must back up all required information. After that, partition or format and reinstall everything. Don't try to repair a damaged BitLocker volume.

MasterCcraft
Junior Member

05-07-2023, 06:15 PM

Thanks ex_bubblehead. I was worried about that. I'll inform him.

MasterCcraft

05-07-2023, 06:15 PM #3

Thanks ex_bubblehead. I was worried about that. I'll inform him.

thefishleo
Member

166

05-07-2023, 07:04 PM

It might be possible to pause BitLocker.
You can also eliminate the encryption provided by BitLocker.

thefishleo

05-07-2023, 07:04 PM #4

It might be possible to pause BitLocker.
You can also eliminate the encryption provided by BitLocker.

girlypug
Junior Member

05-08-2023, 01:58 AM

Every time I power off the laptop, it immediately restarts to the black screen, requiring me to access the M2 drive and restart from scratch. Not a bitlocker user – curious about any dependence on the CMOS battery.