Billing for gigabit internet but not receiving a close result
Billing for gigabit internet but not receiving a close result
The setup includes gigabit internet from Comcast with a Netgear CM1000 modem and a Netgear Nighthawk X4 AC2350 router. My recent speedtest results show performance closer to 1000Mbps down and 35Mbps up, which is significantly better than my usual 400Mbps. I’m wondering if the issue lies with my modem, router, or Comcast service itself. I’ve had this connection for about two months now.
High speed NAT can be quite challenging, and your router may struggle to handle much beyond what you're observing. This issue often arose when ISPs introduced 1Gbps internet packages, as many users reached around 600 Mbps before needing an upgraded device.
They're talking about a router with a 1.4 GHz dual-core processor, which seems sufficient. If it doesn't work, that's a problem.
You might need to link your computer straight to the modem and run another check...though perhaps it's just paranoia. I’d recommend confirming your computer’s updates for antivirus and anti-malware right away, and unplugging it once the test finishes. This way you’ll know if the problem lies with the router.
Speedtest isn't the only option. I'd look at speeds from various locations, providers and methods. The testing server might not have enough capacity or be too busy to allocate a full gigabit just for you. My personal local test server usually stays under 400 Mbps, but I can quickly reach gigabit with other kinds of data transfers.