Battle.net and war zone are not being launched.

strikernx200
Junior Member

12-26-2016, 03:24 AM

When i downloaded the battle.net set up it says “we’re having trouble starting battle.net, Please try again. If the problem persists, try restarting your computer”. And the error code is BLZBNTBTS0000005D. I tried launching warzone steam, it doesn’t even launch. I’ve restarted my computer, problem still persists. please help

strikernx200

12-26-2016, 03:24 AM #1

TrueBit
Senior Member

590

12-26-2016, 04:08 AM

This code typically means a security tool blocking the installer from launching. Similar to Avast or Kaspersky, do you have something comparable?

TrueBit

12-26-2016, 04:08 AM #2

This code typically means a security tool blocking the installer from launching. Similar to Avast or Kaspersky, do you have something comparable?

Akrasia
Member

225

12-26-2016, 05:08 AM

I use Kaspersky for security.

Akrasia

12-26-2016, 05:08 AM #3

I use Kaspersky for security.

JLous
Member

128

12-26-2016, 06:12 AM

Attempt to remove Kaspersky, then retry. If successful, you may locate a method to add Battle.net to the Kaspersky whitelist. Windows Defender provides sufficient security for most users unless you regularly browse suspicious sites.

JLous

12-26-2016, 06:12 AM #4

Jangusty
Junior Member

12-26-2016, 06:35 AM

I plan to retry downloading and whitelisting now, and I occasionally check suspicious sites so Kaspersky is necessary.

Jangusty

12-26-2016, 06:35 AM #5

I plan to retry downloading and whitelisting now, and I occasionally check suspicious sites so Kaspersky is necessary.

Everspell
Member

12-26-2016, 01:12 PM

Please try adding it to your Kaspersky whitelist. The issue seems linked to a virus blocking battle.net. Let me know once it works!

Everspell

12-26-2016, 01:12 PM #6

Please try adding it to your Kaspersky whitelist. The issue seems linked to a virus blocking battle.net. Let me know once it works!

Outrider2K
Junior Member

12-27-2016, 07:01 PM

Appreciate the confirmation, everything is functioning properly.

Outrider2K

12-27-2016, 07:01 PM #7

Appreciate the confirmation, everything is functioning properly.

CastDatRod
Member

12-27-2016, 07:41 PM

Great news! Enjoy your gaming experience.

CastDatRod

12-27-2016, 07:41 PM #8

Great news! Enjoy your gaming experience.