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B550 USB problems when using GTX 1080

B550 USB problems when using GTX 1080

W
Wim
Member
141
04-18-2021, 11:24 PM
#1
My machine faces strange problems with USB when connected to the EVGA GTX 1080. The connection can sometimes disconnect, and audio devices show delays and errors in certain situations. I assembled this setup around a year ago for my living room. Back then I ran the integrated graphics and had no trouble. Later I switched it into my primary system and retired the older 4770k. I've been using the GTX 1080 since 2018. It has consistently performed well and never caused issues. Gameplay runs smoothly, audio works correctly over DisplayPort to my monitor. Only with USB audio devices do problems arise. I've tried two DACs and found the same issue when plugged in directly to the onboard video—even though the card remains installed. I see similar problems with the B550 chipset, but haven't encountered this exact scenario yet. Help needed!

Computer Specs: Windows 11 22H2 Build 22621.2428
Motherboard: ASUS TUF Gaming B550M-PLUS (Wi-Fi)
Processor: AMD Ryzen 5 5600G
Power Supply: Corsair HX750
Memory: G.Skill RipJaws V Series 16GB 2x8GB F4-3600C16D-16GVKC
Storage: Samsung 980 Pro 500GB
Video Card: EVGA GTX 1080 SC Gaming ACX 3.0 08G-P4-6183-KR
Recent Steps: Updated BIOS, fresh OS install (Windows 10), updated drivers, performed MemTest, reset stick, etc.
W
Wim
04-18-2021, 11:24 PM #1

My machine faces strange problems with USB when connected to the EVGA GTX 1080. The connection can sometimes disconnect, and audio devices show delays and errors in certain situations. I assembled this setup around a year ago for my living room. Back then I ran the integrated graphics and had no trouble. Later I switched it into my primary system and retired the older 4770k. I've been using the GTX 1080 since 2018. It has consistently performed well and never caused issues. Gameplay runs smoothly, audio works correctly over DisplayPort to my monitor. Only with USB audio devices do problems arise. I've tried two DACs and found the same issue when plugged in directly to the onboard video—even though the card remains installed. I see similar problems with the B550 chipset, but haven't encountered this exact scenario yet. Help needed!

Computer Specs: Windows 11 22H2 Build 22621.2428
Motherboard: ASUS TUF Gaming B550M-PLUS (Wi-Fi)
Processor: AMD Ryzen 5 5600G
Power Supply: Corsair HX750
Memory: G.Skill RipJaws V Series 16GB 2x8GB F4-3600C16D-16GVKC
Storage: Samsung 980 Pro 500GB
Video Card: EVGA GTX 1080 SC Gaming ACX 3.0 08G-P4-6183-KR
Recent Steps: Updated BIOS, fresh OS install (Windows 10), updated drivers, performed MemTest, reset stick, etc.

M
My_life
Member
69
04-19-2021, 12:19 AM
#2
Set up a fresh version of Windows 10 22H2 19045.2965. Problem persists.
M
My_life
04-19-2021, 12:19 AM #2

Set up a fresh version of Windows 10 22H2 19045.2965. Problem persists.

H
helenma0301
Senior Member
250
04-19-2021, 11:47 PM
#3
Adjusting the Express slot to PCIe Gen 2 fixed the problem.
H
helenma0301
04-19-2021, 11:47 PM #3

Adjusting the Express slot to PCIe Gen 2 fixed the problem.