Automatic shutdown of the PC!!!
Automatic shutdown of the PC!!!
I hope you can explain the situation in a clear way and I hope you find a solution since I couldn't locate anything related to this on Google.
I am experiencing a problem where my PC automatically shuts down. When I play video games, a sound bar pops up (a small blue bar inside a black box that indicates 100 at maximum volume). Sometimes Microsoft Edge opens random windows, and then I see a blue screen saying "shutting down," after which the PC stops working.
Anyone can help me with this issue?
First, we require a complete parts list for the system.
Every detail matters, including the exact make and model of each component.
Event Viewer indicates what is recorded in the system logs, showing any events related to the virus scan, including results and potential issues.
You should look for specific search terms related to the event viewer issue. Since the scan with MCAffe Total Protection 2022 didn’t find anything, consider checking Windows antivirus as well.
Under "Windows logs" you should select the term "system". Most of the entries beyond that can be safely overlooked unless they are labeled "error" or "critical". Open the "Windows Logs" section in Event Viewer, navigate to the "action" menu and choose "create custom view". Tick the "critical" and "error" options, then in the "By log, Event logs" field, click the arrow next to it. This will reveal a sub-menu where you can select "Windows Logs". Move your cursor inside the window to close the sub-menu and press OK.
Some messages are phrased awkwardly, intended mainly for developers and IT staff rather than regular users. For instance, stating "fatal hardware error" may seem more severe than it really is—it indicates a crash or failure but doesn’t necessarily mean replacement is required. It simply means the hardware driver stopped functioning properly, either by restarting itself or by Windows detecting an issue and attempting to fix it automatically.
I regret the delayed response; I didn’t use my computer because I uploaded the post, but I encountered the same problem once more. Following the steps you provided, I took pictures with various errors, as shown in the attached links. I thought this issue occurred only while gaming, but it actually happens when I start typing on the keyboard. The PC would shut down and then restart, and when I tried to open the search bar in Windows to type “event viewer,” it wouldn’t finish and the system would shut down again. I would really appreciate your guidance on resolving this.
The only link that helped was the last one you received.
The Microsoft communications app didn’t trigger a shutdown or blue screen.
It seems the issue might be with your power supply. The plug-in testers likely miss the small voltage changes that could lead to unexpected stops.
The images are shown again. I wanted to mention that when the PC stops working, it doesn’t seem like a power failure occurred. Instead, I see a blue screen with the message "shutting down," similar to what happens when I close Windows. Do you still believe this is related to a power problem?