Audio issues on your Mobo device.

Pickkson
Member

174

03-29-2018, 05:48 PM

Last Thursday I sold a MSI Z390 Gaming Pro Carbon AC on Facebook, and before that I always verified everything was in order—no bent pins, no cracks, etc.—so there were no problems. But when the buyer reached out late at night saying the motherboard’s audio was broken, I wasn’t sure how to proceed: could I fix it myself, should I request an RMA from MSI, or would I have to accept a refund?

Pickkson

03-29-2018, 05:48 PM #1

CandyGirl07
Member

03-29-2018, 05:56 PM

Sounds like there might be a mistake on your end.

CandyGirl07

03-29-2018, 05:56 PM #2

Sounds like there might be a mistake on your end.

Grensen8
Junior Member

04-06-2018, 01:42 PM

Digital or analog sound? Either is possible. They connect through a device that processes the audio signal.

Grensen8

04-06-2018, 01:42 PM #3

Digital or analog sound? Either is possible. They connect through a device that processes the audio signal.

HunterIV4
Member

04-09-2018, 09:25 PM

I’m not sure. He mentioned the audio isn’t working.

HunterIV4

04-09-2018, 09:25 PM #4

I’m not sure. He mentioned the audio isn’t working.

Frostgirl31
Junior Member

04-10-2018, 05:40 AM

Determine his meaning behind the phrase "audio is broken."

Frostgirl31

04-10-2018, 05:40 AM #5

Determine his meaning behind the phrase "audio is broken."

PinneyGelvin
Member

04-10-2018, 12:06 PM

It seems like you're expressing frustration about a situation where someone damaged your item and then made a complaint. You might want to clarify your concerns or consider escalating the issue if needed.

PinneyGelvin

04-10-2018, 12:06 PM #6

Skylaire
Member

104

04-10-2018, 08:51 PM

You may initiate a return via RMA. Ensure the name is listed on the receipt or provide a copy. No refunds will be issued.

Skylaire

04-10-2018, 08:51 PM #7

You may initiate a return via RMA. Ensure the name is listed on the receipt or provide a copy. No refunds will be issued.