Attempting to restore previous EA account in PVZ GW2
Attempting to restore previous EA account in PVZ GW2
On PS4 I'm attempting to restore an old EA account with saved progress so I can join splitscreen. Support hasn't helped much—they've been chatting for two hours without progress. For privacy, I'm using email addresses 1 and 2. My console has five accounts (users 1-5). User 1 is tied to email 1 and seems okay. User 2 was linked to email 2 a long time ago, but I can't remember the password. I tried recovering it via Google sign-in, but now the default account with that email is locked, and EA won't let me proceed due to privacy claims. I'm stuck and feel EA's assistance is more trouble than help.
I plan to send an email once this conversation ends. For more details about the chat, just let me know.
They cannot assist further as the information was not provided.