F5F Stay Refreshed Hardware Desktop ASUS ROG STRIX 15 featuring a black screen display.

ASUS ROG STRIX 15 featuring a black screen display.

ASUS ROG STRIX 15 featuring a black screen display.

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IcyPvPz
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04-15-2023, 10:40 AM
#1
Hello everyone! I thought it might be useful to check if anyone else is facing a similar situation. I own an ROG Strix G15 that’s having trouble powering up. When I press the power button, three things can happen: first, the laptop turns on fine (about 10% of the time), second, it displays a blue screen indicating it didn’t start properly (around 20%), and third, it powers on but the screen stays black. To fix this, I repeatedly restart the device until it works normally. It’s really frustrating since I rely on my laptop for work and school. Any tips would be greatly appreciated!
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I
IcyPvPz
04-15-2023, 10:40 AM #1

Hello everyone! I thought it might be useful to check if anyone else is facing a similar situation. I own an ROG Strix G15 that’s having trouble powering up. When I press the power button, three things can happen: first, the laptop turns on fine (about 10% of the time), second, it displays a blue screen indicating it didn’t start properly (around 20%), and third, it powers on but the screen stays black. To fix this, I repeatedly restart the device until it works normally. It’s really frustrating since I rely on my laptop for work and school. Any tips would be greatly appreciated!

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OwenBlockATG
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67
04-26-2023, 09:33 PM
#2
Welcome to the forums! Start by looking up the BSOD error code and share it. You can also review Event Viewer under Windows Logs -> System to see if the issue appears. Click right-click and select "Filter current log." Adjust the event level to "Critical" and set a logged time range, such as 24 hours, to highlight recent events. Press OK. If critical logs are displayed, they’ll appear; otherwise, try a different level or broader timeframe like "Error." Share your observations here.
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O
OwenBlockATG
04-26-2023, 09:33 PM #2

Welcome to the forums! Start by looking up the BSOD error code and share it. You can also review Event Viewer under Windows Logs -> System to see if the issue appears. Click right-click and select "Filter current log." Adjust the event level to "Critical" and set a logged time range, such as 24 hours, to highlight recent events. Press OK. If critical logs are displayed, they’ll appear; otherwise, try a different level or broader timeframe like "Error." Share your observations here.

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