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ASUS ROG Crosshair VIII Hero Wi-Fi motherboard without Wi-Fi anymore

ASUS ROG Crosshair VIII Hero Wi-Fi motherboard without Wi-Fi anymore

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DeMoMisTy
Member
173
10-30-2019, 04:02 AM
#1
Hey there, so I finished setting up my new PC about two nights ago. The parts include ASUS ROG Crosshair VIII Hero Wi-fi (X570 chipset), AMD Ryzen 3 2200G, Crucial Basics CB4GU2400 2400MHz, Sapphire Nitro+ RX 480 4GB, FSP Hydro G Pro 750W, 80+ Gold Zalman N2 chassis, Kingston SSDNow 300 120GB SSD plus a Seagate 1TB HDD (for laptop use). I installed Windows 10 Pro 64-bit without any issues. The real trouble started soon after.

Since I enjoy playing Warzone, I downloaded the 115GB of data that took nearly a day to load on Wi-Fi without any problems. When I launched the game, I noticed new weird bugs appeared via the ERROR 5523 code. Many users suggested workarounds, like turning off Bluetooth. I tried a few other fixes and eventually found out my PC was lagging with about 1000ms latency. In two to three attempts, I could join the battlefield, but sometimes it would freeze or the screen would crash. Luckily, the fans were still working fine.

After a hard reset, I realized there was no Wi-Fi connection at all—no network adapter detected. I searched online, tried EZ Flash Utility and BIOS update tools, even switched to DHCP to see if it could connect via Wi-Fi, but it didn’t work. Any tips on diagnosing or fixing this? Could the built-in Wi-Fi antenna be the issue? Thanks in advance!
D
DeMoMisTy
10-30-2019, 04:02 AM #1

Hey there, so I finished setting up my new PC about two nights ago. The parts include ASUS ROG Crosshair VIII Hero Wi-fi (X570 chipset), AMD Ryzen 3 2200G, Crucial Basics CB4GU2400 2400MHz, Sapphire Nitro+ RX 480 4GB, FSP Hydro G Pro 750W, 80+ Gold Zalman N2 chassis, Kingston SSDNow 300 120GB SSD plus a Seagate 1TB HDD (for laptop use). I installed Windows 10 Pro 64-bit without any issues. The real trouble started soon after.

Since I enjoy playing Warzone, I downloaded the 115GB of data that took nearly a day to load on Wi-Fi without any problems. When I launched the game, I noticed new weird bugs appeared via the ERROR 5523 code. Many users suggested workarounds, like turning off Bluetooth. I tried a few other fixes and eventually found out my PC was lagging with about 1000ms latency. In two to three attempts, I could join the battlefield, but sometimes it would freeze or the screen would crash. Luckily, the fans were still working fine.

After a hard reset, I realized there was no Wi-Fi connection at all—no network adapter detected. I searched online, tried EZ Flash Utility and BIOS update tools, even switched to DHCP to see if it could connect via Wi-Fi, but it didn’t work. Any tips on diagnosing or fixing this? Could the built-in Wi-Fi antenna be the issue? Thanks in advance!

D
dsteidl
Junior Member
2
11-14-2019, 10:11 PM
#2
Someone shared an experience on another forum about a similar issue after updating the AMD Adrenaline Driver. I did the same yesterday. Additionally, my devices appear when I accessed the "show > hidden devices" option, which is confusing. What could be causing this?
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dsteidl
11-14-2019, 10:11 PM #2

Someone shared an experience on another forum about a similar issue after updating the AMD Adrenaline Driver. I did the same yesterday. Additionally, my devices appear when I accessed the "show > hidden devices" option, which is confusing. What could be causing this?

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Nex_Play
Junior Member
20
11-16-2019, 06:21 AM
#3
Reset CMOS settings. By the way, I wonder why you received a $400 motherboard with a $100 CPU.
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Nex_Play
11-16-2019, 06:21 AM #3

Reset CMOS settings. By the way, I wonder why you received a $400 motherboard with a $100 CPU.

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201
11-16-2019, 09:38 AM
#4
Because that $100 CPU won't be available soon, I'm feeling a bit anxious. I needed a working PC fast for the extra tasks I had, but eventually I plan to upgrade it into a gaming machine. I'll check your advice shortly. Hope it works out. Thanks.
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wilger_monster
11-16-2019, 09:38 AM #4

Because that $100 CPU won't be available soon, I'm feeling a bit anxious. I needed a working PC fast for the extra tasks I had, but eventually I plan to upgrade it into a gaming machine. I'll check your advice shortly. Hope it works out. Thanks.

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LucasDee123
Member
139
11-16-2019, 06:09 PM
#5
Hey there, you're doing great! Just a quick tip—keep that button pressed for a few seconds. You've got this! Thanks for the encouragement.
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LucasDee123
11-16-2019, 06:09 PM #5

Hey there, you're doing great! Just a quick tip—keep that button pressed for a few seconds. You've got this! Thanks for the encouragement.

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jguiro09
Junior Member
19
11-27-2019, 04:59 AM
#6
Great! Have fun with the PC!
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jguiro09
11-27-2019, 04:59 AM #6

Great! Have fun with the PC!