F5F Stay Refreshed Hardware Desktop Asus rampage V X99 extreme motherboard lacks functioning USB ports

Asus rampage V X99 extreme motherboard lacks functioning USB ports

Asus rampage V X99 extreme motherboard lacks functioning USB ports

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CadeheLion
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04-20-2016, 08:46 AM
#1
Hello today while I was playing a game, my computer crashed and displayed a blue screen after that. I unplugged everything and reconnected it all, then restarted the PC. Everything functioned perfectly except for the USB ports—none are working, though I can use the computer normally. I spoke to the person who sold me the PC and they suggested updating the drivers, but I can’t because my keyboard and mouse aren’t responding. They also recommended buying a USB PCIe card, but I’m unsure if that would help. If anyone has a solution, please let me know.
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CadeheLion
04-20-2016, 08:46 AM #1

Hello today while I was playing a game, my computer crashed and displayed a blue screen after that. I unplugged everything and reconnected it all, then restarted the PC. Everything functioned perfectly except for the USB ports—none are working, though I can use the computer normally. I spoke to the person who sold me the PC and they suggested updating the drivers, but I can’t because my keyboard and mouse aren’t responding. They also recommended buying a USB PCIe card, but I’m unsure if that would help. If anyone has a solution, please let me know.

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Xtun3r
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04-20-2016, 04:09 PM
#2
How recently did you purchase the device? The USB PCIe card operates under the idea that the USB controller hardware has likely changed. Does it support a PS2 port? If yes, could I locate an older keyboard and mouse for compatibility? This setup may not function properly. A PS2 could translate to USB and still face similar problems.
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Xtun3r
04-20-2016, 04:09 PM #2

How recently did you purchase the device? The USB PCIe card operates under the idea that the USB controller hardware has likely changed. Does it support a PS2 port? If yes, could I locate an older keyboard and mouse for compatibility? This setup may not function properly. A PS2 could translate to USB and still face similar problems.

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Krenne464
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04-24-2016, 03:01 AM
#3
The computer was purchased roughly two months ago and has functioned flawlessly so far, including all USB connections. The motherboard does include PS2 ports, though I don’t have a PS2 keyboard or mouse.
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Krenne464
04-24-2016, 03:01 AM #3

The computer was purchased roughly two months ago and has functioned flawlessly so far, including all USB connections. The motherboard does include PS2 ports, though I don’t have a PS2 keyboard or mouse.

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FanaticMC
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05-08-2016, 05:51 AM
#4
Without the USB system, it must be handled in one specific way. You can access BIOS by pressing the required key on your motherboard. If possible, it’s a Windows issue—look for instructions on booting from a USB drive using another operating system.
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FanaticMC
05-08-2016, 05:51 AM #4

Without the USB system, it must be handled in one specific way. You can access BIOS by pressing the required key on your motherboard. If possible, it’s a Windows issue—look for instructions on booting from a USB drive using another operating system.

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OTRUUU21
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58
05-08-2016, 03:22 PM
#5
Using the BIOS flash tool on the motherboard lets me enter BIOS, making keyboard input unavailable. Once inside, the peripherals function properly. However, after saving changes and restarting to Windows, they stop working, suggesting a Windows-related problem.
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OTRUUU21
05-08-2016, 03:22 PM #5

Using the BIOS flash tool on the motherboard lets me enter BIOS, making keyboard input unavailable. Once inside, the peripherals function properly. However, after saving changes and restarting to Windows, they stop working, suggesting a Windows-related problem.

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