F5F Stay Refreshed Hardware Desktop ASUS laptop problems are common. Thanks for reaching out!

ASUS laptop problems are common. Thanks for reaching out!

ASUS laptop problems are common. Thanks for reaching out!

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javers8
Member
113
08-23-2019, 08:30 PM
#1
Hello everyone, I hope you're all enjoying a more pleasant afternoon than I am. Recently, my laptop, an ASUS Zephyrus G (2019 Base Model), has been quite problematic. This isn't the first time this has occurred, but Armoury Crate has ceased displaying CPU details—voltage, memory speed, and temperature—while still showing GPU information. I wouldn't be overly concerned if the device depended on Armoury Crate for fan management. However, since this problem continues, it won't allow the fans to exceed 2800RPM for the CPU fan and 2500RPM for the GPU fan, which isn't ideal for maintaining a cool environment. To prevent overheating, I need to manually adjust the fans to 45% or higher, which can be time-consuming. Other tools like HardwareMonitor and NVIDIA performance monitor accurately report CPU temperatures, unlike the thermal camera. The only reliable solution is a full reset, which I've done multiple times over the past three years, but now I'm avoiding it due to time constraints. Unfortunately, Armoury Crate's design is a significant drawback. In the meantime, here are some recurring issues: - Keyboard backlight brightness is hard to adjust. - The top row keys (Volume Up/Down, Microphone Mute, Armoury Crate button) stop working for up to a week. - Screen brightness can't be changed at all, except when using an external monitor. - Battery drain is much worse than before, possibly due to battery wear. - Responsiveness is extremely slow—boot time has increased from about 20 seconds to nearly five minutes. Basic Windows tasks feel like a nightmare, with laggy animations and unresponsive inputs. I've searched extensively, and the problem is widespread, affecting many users regardless of price. Fixes available are either ineffective or outdated. I've resorted to using a different laptop at school to keep up with my studies while working on this. It's frustrating that nobody seems to address these concerns publicly. As for ASUS, they haven't acknowledged these problems or offered a fix. Thanks for your patience, and please let me know if you have any suggestions.
J
javers8
08-23-2019, 08:30 PM #1

Hello everyone, I hope you're all enjoying a more pleasant afternoon than I am. Recently, my laptop, an ASUS Zephyrus G (2019 Base Model), has been quite problematic. This isn't the first time this has occurred, but Armoury Crate has ceased displaying CPU details—voltage, memory speed, and temperature—while still showing GPU information. I wouldn't be overly concerned if the device depended on Armoury Crate for fan management. However, since this problem continues, it won't allow the fans to exceed 2800RPM for the CPU fan and 2500RPM for the GPU fan, which isn't ideal for maintaining a cool environment. To prevent overheating, I need to manually adjust the fans to 45% or higher, which can be time-consuming. Other tools like HardwareMonitor and NVIDIA performance monitor accurately report CPU temperatures, unlike the thermal camera. The only reliable solution is a full reset, which I've done multiple times over the past three years, but now I'm avoiding it due to time constraints. Unfortunately, Armoury Crate's design is a significant drawback. In the meantime, here are some recurring issues: - Keyboard backlight brightness is hard to adjust. - The top row keys (Volume Up/Down, Microphone Mute, Armoury Crate button) stop working for up to a week. - Screen brightness can't be changed at all, except when using an external monitor. - Battery drain is much worse than before, possibly due to battery wear. - Responsiveness is extremely slow—boot time has increased from about 20 seconds to nearly five minutes. Basic Windows tasks feel like a nightmare, with laggy animations and unresponsive inputs. I've searched extensively, and the problem is widespread, affecting many users regardless of price. Fixes available are either ineffective or outdated. I've resorted to using a different laptop at school to keep up with my studies while working on this. It's frustrating that nobody seems to address these concerns publicly. As for ASUS, they haven't acknowledged these problems or offered a fix. Thanks for your patience, and please let me know if you have any suggestions.

J
julian_PVP
Senior Member
465
09-09-2019, 12:02 PM
#2
There isn’t any bios fan control available, and I haven’t encountered any positive feedback about armory crate.
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julian_PVP
09-09-2019, 12:02 PM #2

There isn’t any bios fan control available, and I haven’t encountered any positive feedback about armory crate.

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ExlonTrantos
Member
215
09-10-2019, 05:27 PM
#3
Confirmed, just reviewed the fundamentals such as USB modes and virtualization settings.
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ExlonTrantos
09-10-2019, 05:27 PM #3

Confirmed, just reviewed the fundamentals such as USB modes and virtualization settings.

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InoueAlice
Senior Member
677
09-10-2019, 10:04 PM
#4
Interesting, the only brand I've come across in the past three decades that didn't include fan speed control in BIOS was HP, and they only added it to budget office or appliance desktops. I've never seen an ASUS BIOS without it. You were talking about third-party systems that lack the Armory Crate issue—does anyone know a speedfan that offers fan controls? Edited May 18, 2022 by Bombastinator
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InoueAlice
09-10-2019, 10:04 PM #4

Interesting, the only brand I've come across in the past three decades that didn't include fan speed control in BIOS was HP, and they only added it to budget office or appliance desktops. I've never seen an ASUS BIOS without it. You were talking about third-party systems that lack the Armory Crate issue—does anyone know a speedfan that offers fan controls? Edited May 18, 2022 by Bombastinator

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Pikachulover9
Member
87
09-13-2019, 01:53 PM
#5
New HP Victus 5800H with 3050Ti, almost identical BIOS compared to my older Pavilion with 3700U APU. The Omen Command center mainly tracks things without much control (fan management auto, moderate airflow but not noisy). Nvidia settings are decent, though the Radeon panel feels outdated. I appreciate the laptop so far, but more BIOS options beyond blue and grey W95 would be great.
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Pikachulover9
09-13-2019, 01:53 PM #5

New HP Victus 5800H with 3050Ti, almost identical BIOS compared to my older Pavilion with 3700U APU. The Omen Command center mainly tracks things without much control (fan management auto, moderate airflow but not noisy). Nvidia settings are decent, though the Radeon panel feels outdated. I appreciate the laptop so far, but more BIOS options beyond blue and grey W95 would be great.

S
Sniper312x
Member
114
09-16-2019, 04:16 AM
#6
Bios is integrated onto the motherboard using flash ROM. Greater visual appeal equates to additional memory, which in turn increases cost.
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Sniper312x
09-16-2019, 04:16 AM #6

Bios is integrated onto the motherboard using flash ROM. Greater visual appeal equates to additional memory, which in turn increases cost.

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Gojira72
Junior Member
15
09-17-2019, 05:22 PM
#7
Absolutely, I understand. A pure black and white look would feel cleaner and more modern compared to blue and grey. I prioritize practicality over style, so I’d prefer a similar product without the "gamer aesthetic" or excessive colors. In theory, black and white files should use less memory than blue and grey ones.
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Gojira72
09-17-2019, 05:22 PM #7

Absolutely, I understand. A pure black and white look would feel cleaner and more modern compared to blue and grey. I prioritize practicality over style, so I’d prefer a similar product without the "gamer aesthetic" or excessive colors. In theory, black and white files should use less memory than blue and grey ones.

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bushminecraft
Member
189
09-18-2019, 10:30 AM
#8
Occasionally it’s tough to let go of that charming 8-bit hue, though this might still be linked to CRTs and black-and-white screens.
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bushminecraft
09-18-2019, 10:30 AM #8

Occasionally it’s tough to let go of that charming 8-bit hue, though this might still be linked to CRTs and black-and-white screens.

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esprimer
Junior Member
29
09-19-2019, 11:35 PM
#9
Ensure you're using Windows 11, then open Windows Features to verify which virtualization options are active. Certain settings might restrict monitoring tools from interacting with CPU registers, leading to complications. Share a screenshot if you need guidance on which features to disable. The Core isolation feature, specifically memory integrity, can also introduce issues.
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esprimer
09-19-2019, 11:35 PM #9

Ensure you're using Windows 11, then open Windows Features to verify which virtualization options are active. Certain settings might restrict monitoring tools from interacting with CPU registers, leading to complications. Share a screenshot if you need guidance on which features to disable. The Core isolation feature, specifically memory integrity, can also introduce issues.

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BHLxNJx
Posting Freak
881
09-24-2019, 12:04 PM
#10
This situation often appears when you're opening or closing an armoury crate. You might see a message indicating that CPU details won't appear if "Memory Integrity" is turned off under "Core Isolation." Even when memory integrity is active, the temperatures still aren't visible.
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BHLxNJx
09-24-2019, 12:04 PM #10

This situation often appears when you're opening or closing an armoury crate. You might see a message indicating that CPU details won't appear if "Memory Integrity" is turned off under "Core Isolation." Even when memory integrity is active, the temperatures still aren't visible.