F5F Stay Refreshed Hardware Desktop ASUS B550F struggles with Wi-Fi during power-off and restart.

ASUS B550F struggles with Wi-Fi during power-off and restart.

ASUS B550F struggles with Wi-Fi during power-off and restart.

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VictoroctiV
Junior Member
36
09-24-2016, 03:16 AM
#1
TL;DR there is a known issue on ASUS B550 motherboards where they don't "wake up" devices properly from sleep, this is the only time I have issues, but when this happens, my monitor also won't display an image when coming out of sleep, even after powering off and pulling power cable from my computer and monitor. Could the MB be causing a monitor issue? Is it worth RMAing a MB for this? Short answer: It seems to be some sort of faulty HW or conflict with certain Ryzen CPUs. As one person who had a Ryzen 3000 CPU did not have issues after switching to a Ryzen 5000 Specs: OS: W10 Pro. Version 10.0.19043 Build 19043 CPU: Ryzen 5 3600 DRAM: 32 GB Corsair 3200 Mbps/MT/s with DOCP on MB: ASUS B550F Gaming WiFi GPU: AMD RX 6800 BIOS/UEFI: 2423 (Newest besides Beta) Monitor: Samsung G5 (FW 1007) Back ground: Relatively new system I built less then a year ago. About 3 months in to having it, the system would not wake properly when I took it out of sleep mode. It would vary in what stopped it, but basically it failed to POST when coming out of sleep, and my biggest weird issue is the monitor also won't show an image even when the system can POST again. Sometimes it stopped on the DIMM QLED, sometimes CPU or BOOT/drive. I thought at first this was a CPU or RAM issue, and I have RMA'd both (after extensive min conifgging) and still had the issue. I did update my BIOS several times and the CPU/DIMM POST error now does not happen, basically it halts on the BOOT QLED. I found out this is a known issue for these MBs: https://rog.asus.com/forum/showthread.ph...ssue/page2 I have the newest BIOS but it still does this even after: Updating all drivers (including GPU driver), disabling fast startup and hibernate, updating W10, running chkdsk and sfc, newest monitor FW, full min config (not a DIMM or CPU/GPU issue, only MB), disabling sleep for devices in power settings. I even RMAd my monitor, but this NEW one also goes black when this happens. You name it I have probably tried it. I have heard basically someone debugged this and the MB may not be sending voltages correctly to the NVMe drive, causing it to drop off until you do a hard reset. But the only way I get my monitor back up is by connecting a different monitor first, and then this one and it comes back to life and works fine until the sleep issue hits again. So I guess my question is, is this MB issue causing my monitor issue too? Or is it maybe a perfect storm of a faulty monitor messing up when the MB does? And is this MB worth RMA'ing at this point or should I just not use sleep? Edited December 31, 2021 by Frizz Noted answer
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VictoroctiV
09-24-2016, 03:16 AM #1

TL;DR there is a known issue on ASUS B550 motherboards where they don't "wake up" devices properly from sleep, this is the only time I have issues, but when this happens, my monitor also won't display an image when coming out of sleep, even after powering off and pulling power cable from my computer and monitor. Could the MB be causing a monitor issue? Is it worth RMAing a MB for this? Short answer: It seems to be some sort of faulty HW or conflict with certain Ryzen CPUs. As one person who had a Ryzen 3000 CPU did not have issues after switching to a Ryzen 5000 Specs: OS: W10 Pro. Version 10.0.19043 Build 19043 CPU: Ryzen 5 3600 DRAM: 32 GB Corsair 3200 Mbps/MT/s with DOCP on MB: ASUS B550F Gaming WiFi GPU: AMD RX 6800 BIOS/UEFI: 2423 (Newest besides Beta) Monitor: Samsung G5 (FW 1007) Back ground: Relatively new system I built less then a year ago. About 3 months in to having it, the system would not wake properly when I took it out of sleep mode. It would vary in what stopped it, but basically it failed to POST when coming out of sleep, and my biggest weird issue is the monitor also won't show an image even when the system can POST again. Sometimes it stopped on the DIMM QLED, sometimes CPU or BOOT/drive. I thought at first this was a CPU or RAM issue, and I have RMA'd both (after extensive min conifgging) and still had the issue. I did update my BIOS several times and the CPU/DIMM POST error now does not happen, basically it halts on the BOOT QLED. I found out this is a known issue for these MBs: https://rog.asus.com/forum/showthread.ph...ssue/page2 I have the newest BIOS but it still does this even after: Updating all drivers (including GPU driver), disabling fast startup and hibernate, updating W10, running chkdsk and sfc, newest monitor FW, full min config (not a DIMM or CPU/GPU issue, only MB), disabling sleep for devices in power settings. I even RMAd my monitor, but this NEW one also goes black when this happens. You name it I have probably tried it. I have heard basically someone debugged this and the MB may not be sending voltages correctly to the NVMe drive, causing it to drop off until you do a hard reset. But the only way I get my monitor back up is by connecting a different monitor first, and then this one and it comes back to life and works fine until the sleep issue hits again. So I guess my question is, is this MB issue causing my monitor issue too? Or is it maybe a perfect storm of a faulty monitor messing up when the MB does? And is this MB worth RMA'ing at this point or should I just not use sleep? Edited December 31, 2021 by Frizz Noted answer

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NinjaBear007
Member
108
09-24-2016, 03:16 AM
#2
Bump
N
NinjaBear007
09-24-2016, 03:16 AM #2

Bump

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DBlax18
Junior Member
28
09-24-2016, 03:16 AM
#3
It didn’t work well with your 3600XT, but it functions properly with your 5600x and 5900x models. You don’t use the 3600XT.
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DBlax18
09-24-2016, 03:16 AM #3

It didn’t work well with your 3600XT, but it functions properly with your 5600x and 5900x models. You don’t use the 3600XT.

S
Schocko1
Junior Member
46
09-24-2016, 03:16 AM
#4
Take a look at your BIOS/UEFI options and check for sleep or wake controls related to that feature.
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Schocko1
09-24-2016, 03:16 AM #4

Take a look at your BIOS/UEFI options and check for sleep or wake controls related to that feature.

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CyrilFiggis
Junior Member
4
09-24-2016, 03:16 AM
#5
Based on my observations, sleep and wake cycles tend to be inconsistent across different systems. My work laptop tends to enter a very basic mode when waking, which is much easier to manage compared to other devices.
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CyrilFiggis
09-24-2016, 03:16 AM #5

Based on my observations, sleep and wake cycles tend to be inconsistent across different systems. My work laptop tends to enter a very basic mode when waking, which is much easier to manage compared to other devices.

M
maxence1701
Junior Member
38
09-24-2016, 03:16 AM
#6
Open to testing, but I've checked my UEFI settings multiple times. If you can suggest a likely spot to revisit, that would help.
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maxence1701
09-24-2016, 03:16 AM #6

Open to testing, but I've checked my UEFI settings multiple times. If you can suggest a likely spot to revisit, that would help.

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EisTeeKlaus
Senior Member
490
09-24-2016, 03:16 AM
#7
It would really impress you in my opinion if you experimented with sleep under this configuration for a month. I’m sure you’ll get a clear picture on whether the MB functions properly with specific CPUs or if certain voltage controllers or software settings need adjustment.
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EisTeeKlaus
09-24-2016, 03:16 AM #7

It would really impress you in my opinion if you experimented with sleep under this configuration for a month. I’m sure you’ll get a clear picture on whether the MB functions properly with specific CPUs or if certain voltage controllers or software settings need adjustment.

C
carter11506
Junior Member
47
09-24-2016, 03:16 AM
#8
I could give it a shot. The last time I tried it it worked just fine, but it would wake up on its own after a short run before falling back asleep. I was bothered by it waking up without instructions, so I turned it off in the OS.
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carter11506
09-24-2016, 03:16 AM #8

I could give it a shot. The last time I tried it it worked just fine, but it would wake up on its own after a short run before falling back asleep. I was bothered by it waking up without instructions, so I turned it off in the OS.

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Lukapop04
Member
216
09-24-2016, 03:16 AM
#9
Looking for a quick update to see if we can finalize this.
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Lukapop04
09-24-2016, 03:16 AM #9

Looking for a quick update to see if we can finalize this.

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Wachter
Junior Member
32
09-24-2016, 03:16 AM
#10
I forgot about the thread earlier. I used it for a short time a while ago without any issues. Right now, I'm using the latest BIOS and the newest LAN driver. I'm checking out the Strix B550 Gaming Wifi II, which was just released a few weeks back.
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Wachter
09-24-2016, 03:16 AM #10

I forgot about the thread earlier. I used it for a short time a while ago without any issues. Right now, I'm using the latest BIOS and the newest LAN driver. I'm checking out the Strix B550 Gaming Wifi II, which was just released a few weeks back.