Assistance with RAM problems Let me know how I can help!

F5F Stay Refreshed Hardware Desktop Assistance with RAM problems Let me know how I can help!

Assistance with RAM problems Let me know how I can help!

Assistance with RAM problems Let me know how I can help!

J

Jumx41
Member

167

10-23-2023, 10:29 AM

#1

I accidentally damaged my RAM stick in my PC, which I bought from Dell. There was only one stick because my parents surprised me with it before I set up the computer on their website. Unfortunately, this made the machine unusable. I contacted Dell and they sent a replacement free since it was under warranty. I installed the new RAM correctly, but the PC still won't boot. I found out that resetting the BIOS might help, as it’s a different stick. For your reference, I own an Alienware Aurora R11 with 16GB Hyper X RAM designed specifically for that model. Please let me know if this gives you any insight.

J

Jumx41

10-23-2023, 10:29 AM #1

I accidentally damaged my RAM stick in my PC, which I bought from Dell. There was only one stick because my parents surprised me with it before I set up the computer on their website. Unfortunately, this made the machine unusable. I contacted Dell and they sent a replacement free since it was under warranty. I installed the new RAM correctly, but the PC still won't boot. I found out that resetting the BIOS might help, as it’s a different stick. For your reference, I own an Alienware Aurora R11 with 16GB Hyper X RAM designed specifically for that model. Please let me know if this gives you any insight.

H

hdoor20
Senior Member

477

10-23-2023, 01:51 PM

#2

Ensure the CMOS is cleared after installing the memory in the proper slots as specified in the manual.

H

hdoor20

10-23-2023, 01:51 PM #2

Ensure the CMOS is cleared after installing the memory in the proper slots as specified in the manual.

V

VortexAh
Member

160

10-24-2023, 03:21 AM

#3

Thank you, ShimpBrime. I'll give it a shot.

V

VortexAh

10-24-2023, 03:21 AM #3

Thank you, ShimpBrime. I'll give it a shot.

R

ramonmaas95
Member

63

10-24-2023, 04:45 AM

#4

Great news, your computer is back up and working properly!

R

ramonmaas95

10-24-2023, 04:45 AM #4

Great news, your computer is back up and working properly!