ASRock B550M-HDV faces CPU issues or is dead for MOBO?

F5F Stay Refreshed Hardware Desktop ASRock B550M-HDV faces CPU issues or is dead for MOBO?

ASRock B550M-HDV faces CPU issues or is dead for MOBO?

ASRock B550M-HDV faces CPU issues or is dead for MOBO?

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Rodri_Mendes
Member

223

09-01-2018, 04:23 PM

#1

Hi everyone, I'm working on assembling a new PC using a Ryzen 5 5500G. I ran into some problems and tried posting with Corsair Vengeance RAM. Instead of a normal display, I got just a flashing white line. I thought this might be related to needing a BIOS update for the APU. I used Ryzen 5 1600 and 2600 with Corsair Vengeance Pro RAM, along with an Asus Strix GPU (1060). All setups seemed correct, but nothing showed up at all. I double-checked connections and everything looked fine. Could it be that the motherboard is dead? I don’t think so because I got a working screen. Any advice would be really appreciated.

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Rodri_Mendes

09-01-2018, 04:23 PM #1

Hi everyone, I'm working on assembling a new PC using a Ryzen 5 5500G. I ran into some problems and tried posting with Corsair Vengeance RAM. Instead of a normal display, I got just a flashing white line. I thought this might be related to needing a BIOS update for the APU. I used Ryzen 5 1600 and 2600 with Corsair Vengeance Pro RAM, along with an Asus Strix GPU (1060). All setups seemed correct, but nothing showed up at all. I double-checked connections and everything looked fine. Could it be that the motherboard is dead? I don’t think so because I got a working screen. Any advice would be really appreciated.

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SamaMonster
Member

178

09-01-2018, 05:18 PM

#2

B550 doesn't work with Zen (Ryzen 1600) and Zen+ (Ryzen 2600). For updates, you need at least a Zen 2 (like Ryzen 3100) or 3200G. If you have a 5500G, verify the motherboard's CPU compatibility list—5500G isn't supported.

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SamaMonster

09-01-2018, 05:18 PM #2

B550 doesn't work with Zen (Ryzen 1600) and Zen+ (Ryzen 2600). For updates, you need at least a Zen 2 (like Ryzen 3100) or 3200G. If you have a 5500G, verify the motherboard's CPU compatibility list—5500G isn't supported.

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bruinsmap
Junior Member

30

09-01-2018, 10:58 PM

#3

B550 boards aren't compatible with the first or second generation Ryzen chips. Follow AMD's return procedure to obtain a temporary CPU (like an Athlon model), update your BIOS, and then return it.

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bruinsmap

09-01-2018, 10:58 PM #3

B550 boards aren't compatible with the first or second generation Ryzen chips. Follow AMD's return procedure to obtain a temporary CPU (like an Athlon model), update your BIOS, and then return it.

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DraGonX541
Member

189

09-03-2018, 03:32 PM

#4

I don't have personal experience, but I can provide guidance. The loaner time depends on the lender and your request. A B450 MMO is compatible with many systems, but confirm with the manufacturer or seller beforehand.

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DraGonX541

09-03-2018, 03:32 PM #4

I don't have personal experience, but I can provide guidance. The loaner time depends on the lender and your request. A B450 MMO is compatible with many systems, but confirm with the manufacturer or seller beforehand.

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Mankitsu
Junior Member

5

09-03-2018, 04:23 PM

#5

It varies based on the B450 board, but they should fit. The schedule for the backup CPU isn't clear to me.

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Mankitsu

09-03-2018, 04:23 PM #5

It varies based on the B450 board, but they should fit. The schedule for the backup CPU isn't clear to me.