Are you looking for assistance with handling dump files?

F5F Stay Refreshed Hardware Desktop Are you looking for assistance with handling dump files?

Are you looking for assistance with handling dump files?

Are you looking for assistance with handling dump files?

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playerremy
Member

61

02-14-2021, 05:00 PM

#1

Hi,
I experienced some crashes last night, first while playing Resident Evil 4, it crashed hard and I had to restart my PC. After updating the latest NVIDIA drivers, everything worked fine. Then I crashed again while browsing on Chrome. I obtained both dump files, but I’m unsure what I’m looking for. It seems memory-related, but I don’t want to buy more unless necessary.
Thanks in advance for anyone who can assist.

P

playerremy

02-14-2021, 05:00 PM #1

Hi,
I experienced some crashes last night, first while playing Resident Evil 4, it crashed hard and I had to restart my PC. After updating the latest NVIDIA drivers, everything worked fine. Then I crashed again while browsing on Chrome. I obtained both dump files, but I’m unsure what I’m looking for. It seems memory-related, but I don’t want to buy more unless necessary.
Thanks in advance for anyone who can assist.

H

HermanZ07
Member

194

02-14-2021, 11:10 PM

#2

hard crashed and restarted my PC can result from either an overheating problem or a power delivery issue when the system is under load. After rebooting, I updated the latest NVIDIA drivers and everything worked properly. When sharing your troubleshooting thread, it's important to provide detailed system specifications such as CPU, GPU, motherboard, RAM, storage types, PSU information, chassis, OS, monitor details, and the age of the power supply along with its BIOS version. I also noted that gameflt.sys and tcpip.sys were flagged in WinDBG, likely related to the game. Where did you obtain the installer for the game?

H

HermanZ07

02-14-2021, 11:10 PM #2

hard crashed and restarted my PC can result from either an overheating problem or a power delivery issue when the system is under load. After rebooting, I updated the latest NVIDIA drivers and everything worked properly. When sharing your troubleshooting thread, it's important to provide detailed system specifications such as CPU, GPU, motherboard, RAM, storage types, PSU information, chassis, OS, monitor details, and the age of the power supply along with its BIOS version. I also noted that gameflt.sys and tcpip.sys were flagged in WinDBG, likely related to the game. Where did you obtain the installer for the game?

T

ThePunisher99
Member

57

02-15-2021, 04:15 AM

#3

Did the Nvidia driver run through the Nvidia app?
Processor: Ryzen 7800x3d
Cooler: Corsair h170i 420mm
Boot Device: Gigabyte gaming ax 2 X670 Bios version F32f
Memory: Corsair 32gb vengeance DDR5
Storage: 2TB Samsung M.2
Graphics: Rtx 4080 Super
Power Supply: Corsair RM1000x (3-4 years old)
Case: Corsair 7000X
Operating System: Windows 11 version 10.0.261000
Display: Corsair Xeneon 4k Monitor
Installation source: Steam

T

ThePunisher99

02-15-2021, 04:15 AM #3

Did the Nvidia driver run through the Nvidia app?
Processor: Ryzen 7800x3d
Cooler: Corsair h170i 420mm
Boot Device: Gigabyte gaming ax 2 X670 Bios version F32f
Memory: Corsair 32gb vengeance DDR5
Storage: 2TB Samsung M.2
Graphics: Rtx 4080 Super
Power Supply: Corsair RM1000x (3-4 years old)
Case: Corsair 7000X
Operating System: Windows 11 version 10.0.261000
Display: Corsair Xeneon 4k Monitor
Installation source: Steam