F5F Stay Refreshed Hardware Desktop Are you experiencing issues with your system? Frequent crashes and reboots could indicate a problem with your RAM.

Are you experiencing issues with your system? Frequent crashes and reboots could indicate a problem with your RAM.

Are you experiencing issues with your system? Frequent crashes and reboots could indicate a problem with your RAM.

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S
Serpikus
Member
61
06-25-2022, 09:43 PM
#1
Hey there. Over the past few days I've noticed frequent crashes and reboots. It was normal before, but now it keeps happening. Initially I experienced random restarts while using the desktop, then after about an hour or two it became more frequent. My RAM (GSkill Trident Neo 2x32GB 6000CL30) was showing Expo status. I tried lowering the clock speed to 5600, it worked for a day, but yesterday I had another reboot right after Windows booted up on the desktop. I reset the CMOS, changed the BIOS back to default, reinserted RAM sticks, and it's been stable for about three hours of gaming. I ran Windows diagnostics, which fixed an error, but after a full scan with sfc /scannow and DISM it came back clean. All drives are at 100% health, TRIM was applied, and the event logger shows no critical errors or WHEA issues except for an unexpected shutdown. I think the problem might be with the RAM rather than the OS or motherboard (Strix X670E-E Gaming, solid board). Should I consider sending it back for replacement?
S
Serpikus
06-25-2022, 09:43 PM #1

Hey there. Over the past few days I've noticed frequent crashes and reboots. It was normal before, but now it keeps happening. Initially I experienced random restarts while using the desktop, then after about an hour or two it became more frequent. My RAM (GSkill Trident Neo 2x32GB 6000CL30) was showing Expo status. I tried lowering the clock speed to 5600, it worked for a day, but yesterday I had another reboot right after Windows booted up on the desktop. I reset the CMOS, changed the BIOS back to default, reinserted RAM sticks, and it's been stable for about three hours of gaming. I ran Windows diagnostics, which fixed an error, but after a full scan with sfc /scannow and DISM it came back clean. All drives are at 100% health, TRIM was applied, and the event logger shows no critical errors or WHEA issues except for an unexpected shutdown. I think the problem might be with the RAM rather than the OS or motherboard (Strix X670E-E Gaming, solid board). Should I consider sending it back for replacement?

T
The_Anarchist
Junior Member
13
06-26-2022, 12:08 AM
#2
No, I haven't tried it.
T
The_Anarchist
06-26-2022, 12:08 AM #2

No, I haven't tried it.

F
Fudge_PvP
Junior Member
49
06-27-2022, 05:24 PM
#3
Looking for any CPU-related info? Just let me know what you need!
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Fudge_PvP
06-27-2022, 05:24 PM #3

Looking for any CPU-related info? Just let me know what you need!

J
jxzuzuzo
Posting Freak
750
06-28-2022, 11:29 PM
#4
If you think the RAM might be the issue, run a test on it. Last year my primary system began acting strange. For some reason I didn't check the RAM until I explored other possibilities. It was the RAM. Probably because RAM is usually quite dependable, we tend to overlook testing it until problems arise.
J
jxzuzuzo
06-28-2022, 11:29 PM #4

If you think the RAM might be the issue, run a test on it. Last year my primary system began acting strange. For some reason I didn't check the RAM until I explored other possibilities. It was the RAM. Probably because RAM is usually quite dependable, we tend to overlook testing it until problems arise.

N
nahte5
Member
206
06-29-2022, 07:48 AM
#5
No changes made, CPU remains at normal levels, temperatures are acceptable, but the process is too slow and lengthy.
N
nahte5
06-29-2022, 07:48 AM #5

No changes made, CPU remains at normal levels, temperatures are acceptable, but the process is too slow and lengthy.

H
Hannahamm
Member
51
06-29-2022, 09:22 AM
#6
H
Hannahamm
06-29-2022, 09:22 AM #6

M
MeggaFAGG0T
Member
58
07-02-2022, 04:52 AM
#7
They suggested testing at 5600 MHz, but it’s tricky to run just one stick and still get useful results if Memtest86 doesn’t point out issues.
M
MeggaFAGG0T
07-02-2022, 04:52 AM #7

They suggested testing at 5600 MHz, but it’s tricky to run just one stick and still get useful results if Memtest86 doesn’t point out issues.

L
lolotiticarla
Member
54
07-07-2022, 08:15 AM
#8
Performing the memory test on long running windows now. No results after one attempt; it might be necessary to rerun it if Expo is activated.
L
lolotiticarla
07-07-2022, 08:15 AM #8

Performing the memory test on long running windows now. No results after one attempt; it might be necessary to rerun it if Expo is activated.

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_ErikThePanda_
Posting Freak
807
07-07-2022, 09:00 AM
#9
I know very little about memtest86, but turning on the expo mode and checking for issues is something I’m curious about.
_
_ErikThePanda_
07-07-2022, 09:00 AM #9

I know very little about memtest86, but turning on the expo mode and checking for issues is something I’m curious about.

F
Faze360_MAXR
Member
52
07-22-2022, 07:27 PM
#10
Memtest completed successfully, took 40 minutes with no errors at 4800MT. Will attempt at 6000MT before bedtime.
F
Faze360_MAXR
07-22-2022, 07:27 PM #10

Memtest completed successfully, took 40 minutes with no errors at 4800MT. Will attempt at 6000MT before bedtime.

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