Are there any issues with the bluescreen, startup problems, and kernel error codes?
Are there any issues with the bluescreen, startup problems, and kernel error codes?
Hi.
I bought a new PC about a month ago, but I experienced a blue screen when it started up and the store advised me to reinstall Windows. After that, everything worked properly until today. Now I get a blue screen with error code 0xc000221 when I turn it on. When I power it off and turn it back on, it enters safe mode and shows the error code kernel power id 41. The log says the PC wasn’t shut down correctly, even though I turned it off and back on the right way. What do these error codes mean? Also, I noticed kernel tracing events 3 and 4 in the log. The PC is working fine again after I restarted it. Sometimes, just before turning it off, an error message appears quickly—I don’t have time to read it, but I think it’s related to the kernel tracing. Any advice would be appreciated.
Without complete details about the power supply, it's hard to give useful suggestions.