Are multiple fresh Windows 11 installations prone to BSOD problems?
Are multiple fresh Windows 11 installations prone to BSOD problems?
Hi everyone. I am having a major issue here that in 12 years of PC building I have never faced. Usually fresh windows installs are never a problem with me, but this go round i have installed Windows 3 times and eventually see random BSOD.
Before I start, I want to point out that before this mess started, my PC was running 100% fine. The reason for the windows re-install was because I made a boo-boo with trying to create a dual boot ordeal for Linux that I'm trying to get into. Before I tried that, I was doing gaming, video editing, audio production... No issues at all for months on end.
Here's my system specs:
-Gigabyte Xtreme x570 motherboard (rev 1.1)
-Bios version F38
-AMD Ryzen 9 3950x CPU
-64 gigs of DDR4 Corsair ram (32x2)
-Nvidia RTX 2080ti gpu
-2tb Gigabyte M.2 SSD boot drive (pcie gen4)
-Blacknagic design capture card (pciE)
-A pciE 4 port USB-C card
-Wondows 11 Pro - off the top of my head I am not sure the exact build number because I'm not at my computer at this point but it's whatever the latest version that the Windows media creation tool makes.
The ram is pretty new. I bought the kit a couple of months ago and ran test on it when I first installed them with memtest86. Never had any issues or error reports.
These install steps are the same steps I took every time I've reinstalled Windows yesterday. I've gotten random BSOD issues after every single install attempt, after never having this issue over the last 5 years when installing Windows on this system specific system.
So, yesterday, I created a brand new Windows 11 USB drive to install from. I put the USB drive in the PC and loaded up the windows 11 installer. When prompted, I deleted all the partitions from Disc 0 wich was my main boot drive; the Gigabyte 2tb drive, and then created a new partion to install to. Windows then creates its other recovery portions and begins the installation.
I bypassed the whole Microsoft account sign in ordeal and boot into the desk top. Windows turn started pulling updates automatically from their servers.
The first thing that I did was installed the Nvidia graphics driver via the Nvidia GeForce experience app. So I know for a fact that I have the latest video driver for my graphics card.
The next thing I did was I went to my motherboard's website and downloaded all of the chipset drivers and the hardware drivers for my Wi-Fi, dual ethernet ports, and Bluetooth and installed those.
Everything runs fine for a bit, but after a while I start getting hard blue screen crashes. The blue screen doesn't stay on the screen for only a second, so I can't even see what the stop code is most the time.
Are a couple of these crashes, my system wouldn't even reboot. It would just hang there. Do I would kill the power, and reboot.
Here's where things get a little weird. A couple of times out crashed, my Gigabyte SSD wouldn't even show up on the BIOS as being connected. I got it to come back after doing a full power cycle/bios default reset. That happened a couple times. Could my SSD be going bad some how? It's about 4 and 1/2 years old now, but I'm not sure how to test it.
Now everything shows up fine in the BIOS and it sees the Windows boot partition each time, but the cranes keep occurring. Sometimes instantly before the sign in screen pops up, sometimes it boots fine and runs for a hour 20 to 40 minutes before it crashes.
I'm not doing anything heavy on it when these crashes occur, either. I'm mostly just using my Brave web browser to downloaf software that needs installed, and then installing said software. I do video and audio production work, so I'm installing quite a bit of applications. So between that and the Windows updates that got installed, I'm not sure what could be the issue.
I noticed that's a crashes started to happening after I installed corsair's iCue program for my LED lights and Corsair hardware, so I noted up into safe mode and uninstalled it, but when I went back into normal boot, it crashed again.
I'm not sure how to pull or view dump files to report crashes because I've never had to do this before. Is Windows 11 set up by default to save these crashes as files and if so how can I get in there to get them before it crashes so I could report back what I find?
Any help would amazing. My frustration level is at max right now. As a system builder, I've never had this much issue before with fresh installs.
Thank you in advance for any help you can offer. My frustration level is at max right now. As a system builder, I've never had fresh windows 11 installs go this horribly before.
Do you have an additional HDD available for testing the Windows installation? It would definitely help confirm if the M.2 SSD is the issue. It seems so, especially since it occasionally fails to appear in the BIOS.
I do, and I intend to check it today.
It hasn't stopped appearing in the bios anymore, but it keeps crashing. The only clue suggesting the SSD might be the issue is downloading a massive music production installer—over 300 gigabytes of uncompressed wav files from samples.
Thus far, the only error message visible long enough for me to notice is "Critical Process Died."
The actions of a failing SSD may appear unpredictable, especially when it is actually deteriorating.
I went into event viewer and am seeing sever errors that read like this:
Log Name: Application
Source: Microsoft-Windows-CertificateServicesClient-CertEnroll
Date: 7/27/2024 12:30:12 PM
Event ID: 86
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: DESKTOP-RE6G5G7
Description:
SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-RE6G5G7$ via
https://amd-keyid-907d65e9b562315997dd5a...s/Aik/scep
failed:
GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Sat, 27 Jul 2024 19:30:13 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 043a97ae-211b-4a43-8fc3-4e505e9544eb
Method: GET(156ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-CertificateServicesClient-CertEnroll" Guid="{54164045-7C50-4905-963F-E5BC1EEF0CCA}" EventSourceName="CertEnroll" />
<EventID Qualifiers="49754">86</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-07-27T19:30:12.5518538Z" />
<EventRecordID>175</EventRecordID>
<Correlation />
<Execution ProcessID="2276" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-RE6G5G7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Context">WORKGROUP\DESKTOP-RE6G5G7$</Data>
<Data Name="Url">
https://amd-keyid-907d65e9b562315997dd5a...s/Aik/scep
</Data>
<Data Name="MessageText">GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Sat, 27 Jul 2024 19:30:13 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 043a97ae-211b-4a43-8fc3-4e505e9544eb
</Data>
<Data Name="Method">GET(156ms)</Data>
<Data Name="Stage">GetCACaps</Data>
<Data Name="ErrorCode">Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)</Data>
</EventData>
</Event>
And in the System section, I am seeing a few of theseRegaurding secure boot eroor
Log Name: System
Source: Microsoft-Windows-TPM-WMI
Date: 7/27/2024 6:21:00 PM
Event ID: 1796
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: StudioDesktop
Description:
The Secure Boot update failed to update a Secure Boot variable with error Secure Boot is not enabled on this machine.. For more information, please see
https://go.microsoft.com/fwlink/?linkid=2169931
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-TPM-WMI" Guid="{7d5387b0-cbe0-11da-a94d-0800200c9a66}" />
<EventID>1796</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-28T01:21:00.8211737Z" />
<EventRecordID>4569</EventRecordID>
<Correlation />
<Execution ProcessID="3524" ThreadID="9664" />
<Channel>System</Channel>
<Computer>StudioDesktop</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="HResult">-2147020471</Data>
</EventData>
</Event>
CrystalDiskInfo will display drive health, but if the drive is failing in ways unrelated to write cycles—such as an issue with the internal controller—it won’t assist in identifying the problem. It’s best not to assume too much and try another drive before proceeding further.
Another point is memtest, which isn’t completely reliable either. It uses different test sets compared to random instructions in Windows, and sometimes it may take several hours of testing to detect an issue. In Bsod scenarios, it would be challenging to simply test a single stick and fix any faulty one. A useful consideration.
The main concern is that the whole setup has remained stable without any problems until the recent fresh install. I'm not eliminating the possibility, but it would be an unusual coincidence for the system to begin failing right after I attempted a Windows reinstall.
I understand your point, but Windows eventually worked out. Just in case the system files were affected, you might want to use the system file checker command.
I spent the morning on the PC adding more apps without any unexpected shutdowns or crashes. I even tried Prime95 to check for instant crashes, but nothing has happened yet. The only change I made today was installing chipset drivers directly from AMD's site. This is frustrating because when something goes wrong and I can't identify it, I become very upset. Another strange issue I encountered was with the Intel Wi-Fi driver, but since I'm using Ethernet and Wi-Fi is off, I don't know what's causing the problem. Today I've moved from random crashes to none at all, and I can't even make them happen intentionally.