F5F Stay Refreshed Hardware Desktop Are monitors flashing and the computer lagging in a high-end setup?

Are monitors flashing and the computer lagging in a high-end setup?

Are monitors flashing and the computer lagging in a high-end setup?

C
ChickenRekz
Junior Member
49
02-20-2023, 06:29 AM
#1
Hi everyone,
I need some technical assistance with my PC. The problem started a few weeks ago and has become more frequent lately.

Issue:
Both monitors blink, then display a black screen, and the PC freezes. This happens when launching a game, but can also occur without gaming.

Steps taken to troubleshoot:
- Operating System: Windows 10
- Action: Reinstalled GPU driver with a clean install
- Action: Formatted PC and installed Windows 11 (still no improvement)
- Temperature: No overheating detected

System details:
- OS: Windows 11 Pro 64-bit (10.0, Build 22631)
- Manufacturer: ASUS
- BIOS version: 2413
- CPU: AMD Ryzen 7 7800X3D (8-core, ~4.2GHz)
- RAM: 32GB
- Page File: 11268MB used, 25813MB available
- DirectX version: DirectX 12
- GPU: NVIDIA GeForce 4090

Anyone else faced this problem? Do you have any advice on how to fix it? Your help would be really appreciated.
Thank you!
C
ChickenRekz
02-20-2023, 06:29 AM #1

Hi everyone,
I need some technical assistance with my PC. The problem started a few weeks ago and has become more frequent lately.

Issue:
Both monitors blink, then display a black screen, and the PC freezes. This happens when launching a game, but can also occur without gaming.

Steps taken to troubleshoot:
- Operating System: Windows 10
- Action: Reinstalled GPU driver with a clean install
- Action: Formatted PC and installed Windows 11 (still no improvement)
- Temperature: No overheating detected

System details:
- OS: Windows 11 Pro 64-bit (10.0, Build 22631)
- Manufacturer: ASUS
- BIOS version: 2413
- CPU: AMD Ryzen 7 7800X3D (8-core, ~4.2GHz)
- RAM: 32GB
- Page File: 11268MB used, 25813MB available
- DirectX version: DirectX 12
- GPU: NVIDIA GeForce 4090

Anyone else faced this problem? Do you have any advice on how to fix it? Your help would be really appreciated.
Thank you!

_
_ErikThePanda_
Posting Freak
807
02-20-2023, 01:33 PM
#2
PSU: Provide details on the make, model, wattage, age, and condition of the device (original, new, refurbished, used). Also, mention any history of heavy gaming use or video editing. Disk drive(s): specify make, model, capacity, and current usage level.
_
_ErikThePanda_
02-20-2023, 01:33 PM #2

PSU: Provide details on the make, model, wattage, age, and condition of the device (original, new, refurbished, used). Also, mention any history of heavy gaming use or video editing. Disk drive(s): specify make, model, capacity, and current usage level.

K
KKHoliday
Junior Member
15
02-20-2023, 04:28 PM
#3
All components of my PC are brand new, just four months old. The two monitors are 1.5 years old. My PSU is a TUF GAMING 1000W GOLD model. I use it for gaming or browsing the internet for 4 to 6 hours daily, mainly without video editing.
K
KKHoliday
02-20-2023, 04:28 PM #3

All components of my PC are brand new, just four months old. The two monitors are 1.5 years old. My PSU is a TUF GAMING 1000W GOLD model. I use it for gaming or browsing the internet for 4 to 6 hours daily, mainly without video editing.

S
SrSniper28
Member
231
02-22-2023, 01:53 AM
#4
Disk drive: Samsung SSD 990 PRO 1TB 822GB Free of 930GB
Played Arena Breakout Infinite and Soulmask, but my pc crashed on both.
Reliability History didn't provide more details—only "Windows was not properly shut down" when I force restarted.
Event viewer displayed an interesting event during the crash:
Do you think this is what caused the crash?
I couldn't find anything more significant than this. Some are kernel shutdowns after I force restarted.
Should I continue searching for other events, or might this be the one we're looking for?
S
SrSniper28
02-22-2023, 01:53 AM #4

Disk drive: Samsung SSD 990 PRO 1TB 822GB Free of 930GB
Played Arena Breakout Infinite and Soulmask, but my pc crashed on both.
Reliability History didn't provide more details—only "Windows was not properly shut down" when I force restarted.
Event viewer displayed an interesting event during the crash:
Do you think this is what caused the crash?
I couldn't find anything more significant than this. Some are kernel shutdowns after I force restarted.
Should I continue searching for other events, or might this be the one we're looking for?

G
Gurkan10
Junior Member
48
02-22-2023, 02:21 AM
#5
i observed the fan for the gpu reaching full speed prior to the crash occurring.
here is a log from hwinfo64 the crash occurred at the end of the log
test log
G
Gurkan10
02-22-2023, 02:21 AM #5

i observed the fan for the gpu reaching full speed prior to the crash occurring.
here is a log from hwinfo64 the crash occurred at the end of the log
test log

S
swedish_melon
Member
109
02-22-2023, 11:18 AM
#6
The test log is a 144 KB .csv file. It isn't going to download it.
What does the details tab reveal?
More information is required about the "Ran out of memory" issue. If any leads are found...
= = = =
Arena Breakout Infinite and Soulmask - Game source?
= = =
That said: Yes.
It seems there could be a problem connected to the Nvidia OpenGL driver.
The easiest solution is to remove it and reinstall it from Nvidia's site. Adjust settings if needed.
Check if the crashes stop and share the results.
S
swedish_melon
02-22-2023, 11:18 AM #6

The test log is a 144 KB .csv file. It isn't going to download it.
What does the details tab reveal?
More information is required about the "Ran out of memory" issue. If any leads are found...
= = = =
Arena Breakout Infinite and Soulmask - Game source?
= = =
That said: Yes.
It seems there could be a problem connected to the Nvidia OpenGL driver.
The easiest solution is to remove it and reinstall it from Nvidia's site. Adjust settings if needed.
Check if the crashes stop and share the results.