F5F Stay Refreshed Hardware Desktop AMD software warnings about blue screens, crashes, or driver failures

AMD software warnings about blue screens, crashes, or driver failures

AMD software warnings about blue screens, crashes, or driver failures

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Ducashields
Junior Member
13
05-11-2020, 04:32 PM
#1
I've just assembled a PC with assistance from a friend and have encountered some problems. It began after playing Valorant. I experienced a purple screen when switching in and out of the game, followed by crashes and blue screens. I attempted a factory reset, used DDU in safe mode, and performed a fresh Windows installation. There have been various blue screens such as memory management, driver issues, PFN list corruption, and unexpected kernel traps. The RAM doesn’t run at its advertised speed without freezing, even after updating the BIOS. My system specs include: Mobo Aorus B550 Elite AX V2 (rev. 1.3), CPU Ryzen 5600G, RAM 2x16 GB Corsair Vengeance 3600hz, SSD Western Digital Blue 250GB M.2, PSU Corsair RM750e, case NZXT H5 Flow. All components except the SSD are new and were ordered from Newegg and Amazon recently. I suspect a storage issue since the drive was from my old PC, so I’ve recently purchased a new Samsung 970 Evo Plus 1TB M.2 SSD. This is my first post and I’m unsure if anyone will read it, but this is my final attempt to get help. I’ve been searching forums and videos without much success.
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Ducashields
05-11-2020, 04:32 PM #1

I've just assembled a PC with assistance from a friend and have encountered some problems. It began after playing Valorant. I experienced a purple screen when switching in and out of the game, followed by crashes and blue screens. I attempted a factory reset, used DDU in safe mode, and performed a fresh Windows installation. There have been various blue screens such as memory management, driver issues, PFN list corruption, and unexpected kernel traps. The RAM doesn’t run at its advertised speed without freezing, even after updating the BIOS. My system specs include: Mobo Aorus B550 Elite AX V2 (rev. 1.3), CPU Ryzen 5600G, RAM 2x16 GB Corsair Vengeance 3600hz, SSD Western Digital Blue 250GB M.2, PSU Corsair RM750e, case NZXT H5 Flow. All components except the SSD are new and were ordered from Newegg and Amazon recently. I suspect a storage issue since the drive was from my old PC, so I’ve recently purchased a new Samsung 970 Evo Plus 1TB M.2 SSD. This is my first post and I’m unsure if anyone will read it, but this is my final attempt to get help. I’ve been searching forums and videos without much success.

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a_N00B
Junior Member
1
05-12-2020, 10:57 AM
#2
Adjust the RAM to 3200mhz. Consider using Testmem5 or Memtest+ to evaluate your memory stick.
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a_N00B
05-12-2020, 10:57 AM #2

Adjust the RAM to 3200mhz. Consider using Testmem5 or Memtest+ to evaluate your memory stick.

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ash_n_brad
Posting Freak
778
05-15-2020, 04:37 PM
#3
I apologize for the poor image quality, but the memtest detected issues during the first of four passes.
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ash_n_brad
05-15-2020, 04:37 PM #3

I apologize for the poor image quality, but the memtest detected issues during the first of four passes.

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Vandimans5
Junior Member
6
05-28-2020, 07:59 AM
#4
Repeat the test using just one stick.
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Vandimans5
05-28-2020, 07:59 AM #4

Repeat the test using just one stick.

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Axtumnn
Junior Member
12
05-28-2020, 04:53 PM
#5
Did you connect the RAM to slots A2 and B2?
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Axtumnn
05-28-2020, 04:53 PM #5

Did you connect the RAM to slots A2 and B2?

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heroboy17
Senior Member
528
05-30-2020, 05:36 AM
#6
Yes, that's correct. You install the RAM first, then set up the name for dual-channel configuration. Your motherboard also suggested placing the RAM first.
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heroboy17
05-30-2020, 05:36 AM #6

Yes, that's correct. You install the RAM first, then set up the name for dual-channel configuration. Your motherboard also suggested placing the RAM first.

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WinAlone
Member
57
06-06-2020, 11:25 AM
#7
I just wanted to confirm, I plan to turn off XMP and rerun the test to check for any remaining issues.
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WinAlone
06-06-2020, 11:25 AM #7

I just wanted to confirm, I plan to turn off XMP and rerun the test to check for any remaining issues.