F5F Stay Refreshed Hardware Desktop AMD R9 5950X WHEA 18 processor experiences crash on startup when the system shuts down.

AMD R9 5950X WHEA 18 processor experiences crash on startup when the system shuts down.

AMD R9 5950X WHEA 18 processor experiences crash on startup when the system shuts down.

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RaduRadu
Junior Member
15
07-10-2020, 06:35 PM
#1
Hey there, I've faced this odd problem where my PC crashes when it powers off or the game is running. It's been happening for a while now, and I've tried everything on this setup. My system runs an Intel CPU without issues, so I'm curious if others have similar experiences. I usually leave the computer alone when it triggers these errors and only come back to reset Windows. The issue seems linked to how the system handles sleep or shutdown states.

My machine is powered by an AMD Ryzen 9 5950X with PBO turned on, paired with a Corsair Vengeance LPX 32GB DDR4-3600 motherboard running BIOS 4402. I've checked reinstalling drivers, updated Windows, and even changed the sleep settings to "Never." It still doesn't solve the problem.

I've looked into BIOS updates, chipset drivers, and latest graphics support, but nothing seems to fix it. Anyone else notice similar symptoms?
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RaduRadu
07-10-2020, 06:35 PM #1

Hey there, I've faced this odd problem where my PC crashes when it powers off or the game is running. It's been happening for a while now, and I've tried everything on this setup. My system runs an Intel CPU without issues, so I'm curious if others have similar experiences. I usually leave the computer alone when it triggers these errors and only come back to reset Windows. The issue seems linked to how the system handles sleep or shutdown states.

My machine is powered by an AMD Ryzen 9 5950X with PBO turned on, paired with a Corsair Vengeance LPX 32GB DDR4-3600 motherboard running BIOS 4402. I've checked reinstalling drivers, updated Windows, and even changed the sleep settings to "Never." It still doesn't solve the problem.

I've looked into BIOS updates, chipset drivers, and latest graphics support, but nothing seems to fix it. Anyone else notice similar symptoms?

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DieGeile_Mitte
Junior Member
12
07-16-2020, 06:27 AM
#2
Curve Optimizer activated using negative offsets.
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DieGeile_Mitte
07-16-2020, 06:27 AM #2

Curve Optimizer activated using negative offsets.

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Ridead
Junior Member
42
07-23-2020, 07:20 AM
#3
Yes, it's recommended to remove them.
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Ridead
07-23-2020, 07:20 AM #3

Yes, it's recommended to remove them.

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144
07-25-2020, 04:19 AM
#4
Agreed, then update the optimizer. The issues with Curve Optimizer appear under stress, not during normal operation—especially at low loads like idle or sleeping. Use CoreCycler to verify stability.
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voetbalboy1998
07-25-2020, 04:19 AM #4

Agreed, then update the optimizer. The issues with Curve Optimizer appear under stress, not during normal operation—especially at low loads like idle or sleeping. Use CoreCycler to verify stability.

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DangoBravo
Posting Freak
821
07-25-2020, 04:31 AM
#5
Are you experiencing issues with your WHEA during stock shipments? Your CPU was resolved via RMA.
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DangoBravo
07-25-2020, 04:31 AM #5

Are you experiencing issues with your WHEA during stock shipments? Your CPU was resolved via RMA.

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EmberYT
Junior Member
11
07-26-2020, 03:56 PM
#6
I’d need to attempt eliminating PBO and observe the outcome. If it persists, I’d consider removing XMP to reach bone stock. If that happens too, I suspect the CPU might be faulty, which Micro Center can address under my warranty plan. Thanks! It hasn’t shown any problems in stress tests, so that makes sense. I’ll try it and see what results I get. Thanks again!
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EmberYT
07-26-2020, 03:56 PM #6

I’d need to attempt eliminating PBO and observe the outcome. If it persists, I’d consider removing XMP to reach bone stock. If that happens too, I suspect the CPU might be faulty, which Micro Center can address under my warranty plan. Thanks! It hasn’t shown any problems in stress tests, so that makes sense. I’ll try it and see what results I get. Thanks again!

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CelticGila
Senior Member
454
07-29-2020, 05:06 AM
#7
Hi! @CommanderAlex how is it going? Have you get rid of this error? I've got a new 5950x with mobo Asus b550-a gaming and caught WHEA 18, and it happens suddenly when is no any heavy loading present. All stress test CPU passes like a hero, but when i try open chrome or youtube tab - oops and reboot. And the same situation when system absolutely in stock state - even without XMP.
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CelticGila
07-29-2020, 05:06 AM #7

Hi! @CommanderAlex how is it going? Have you get rid of this error? I've got a new 5950x with mobo Asus b550-a gaming and caught WHEA 18, and it happens suddenly when is no any heavy loading present. All stress test CPU passes like a hero, but when i try open chrome or youtube tab - oops and reboot. And the same situation when system absolutely in stock state - even without XMP.

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xXSuperNovaXx
Posting Freak
811
08-12-2020, 01:30 AM
#8
Hey @OkumaOne !! Removing the curve optimizer negative offset that @SorryBella suggested helped, and so far I haven’t seen any crashes. I haven’t tried anything with CO again since the issue stopped. Is the BIOS current to the latest non-Beta version? With two RAM sticks, they’re in the 2nd and 4th slots next to the CPU socket. I’d really like to create a thread about this so others can get updates and contribute.
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xXSuperNovaXx
08-12-2020, 01:30 AM #8

Hey @OkumaOne !! Removing the curve optimizer negative offset that @SorryBella suggested helped, and so far I haven’t seen any crashes. I haven’t tried anything with CO again since the issue stopped. Is the BIOS current to the latest non-Beta version? With two RAM sticks, they’re in the 2nd and 4th slots next to the CPU socket. I’d really like to create a thread about this so others can get updates and contribute.

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mertcan35
Member
204
08-12-2020, 11:54 PM
#9
Consider alternative options. If Chrome is working fine on the homepage, turn off hardware acceleration. You could also switch to a different Chromium-based browser such as Opera or Brave.
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mertcan35
08-12-2020, 11:54 PM #9

Consider alternative options. If Chrome is working fine on the homepage, turn off hardware acceleration. You could also switch to a different Chromium-based browser such as Opera or Brave.

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MaliciousWolf
Member
228
08-14-2020, 12:44 AM
#10
Thanks! I’ve chosen to bring back my CPU and remain with the 5700X until I can upgrade the entire system to an AM5 or Intel platform.
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MaliciousWolf
08-14-2020, 12:44 AM #10

Thanks! I’ve chosen to bring back my CPU and remain with the 5700X until I can upgrade the entire system to an AM5 or Intel platform.