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All RAM is recognized yet the DRAM capacity is lower than expected

All RAM is recognized yet the DRAM capacity is lower than expected

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pirateboy774
Junior Member
47
07-04-2017, 05:46 AM
#1
Hello, I just installed a new system using an i9 9960x and an MSI x299 pro motherboard. The BIOS lists all four RAM sticks, but the DRAM count appears reduced to 24GB instead of the full 32GB. This seems to have led Windows to believe it has less memory than it actually does. Turning on XMP resolved the problem, though the RAM now operates at a higher speed than the CPU supports, making stability uncertain. If anyone has advice on how to run without XMP, I’d love to hear your thoughts.
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pirateboy774
07-04-2017, 05:46 AM #1

Hello, I just installed a new system using an i9 9960x and an MSI x299 pro motherboard. The BIOS lists all four RAM sticks, but the DRAM count appears reduced to 24GB instead of the full 32GB. This seems to have led Windows to believe it has less memory than it actually does. Turning on XMP resolved the problem, though the RAM now operates at a higher speed than the CPU supports, making stability uncertain. If anyone has advice on how to run without XMP, I’d love to hear your thoughts.

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_SmilesKillMe
Member
144
07-04-2017, 02:08 PM
#2
Remove them and reinstall them again? Also, I believe you should place the DIMM_2 in each of the four channels farther from the CPU socket.
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_SmilesKillMe
07-04-2017, 02:08 PM #2

Remove them and reinstall them again? Also, I believe you should place the DIMM_2 in each of the four channels farther from the CPU socket.

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Dani98s
Junior Member
10
07-05-2017, 06:22 PM
#3
The RAM is placed in the slots as specified in the motherboard manual. When attempting to reinstall, previous efforts didn’t resolve the issue. I also applied an update, which you may find useful.
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Dani98s
07-05-2017, 06:22 PM #3

The RAM is placed in the slots as specified in the motherboard manual. When attempting to reinstall, previous efforts didn’t resolve the issue. I also applied an update, which you may find useful.

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SirCyaniide
Member
140
07-07-2017, 06:54 PM
#4
If XMP settings function, apply them accordingly. Didn't you purchase higher-speed modules? You might want to perform a stress test on your RAM, but based on my experience, reaching 4000MHz memory is quite achievable on Intel with a single 16GB module per channel.
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SirCyaniide
07-07-2017, 06:54 PM #4

If XMP settings function, apply them accordingly. Didn't you purchase higher-speed modules? You might want to perform a stress test on your RAM, but based on my experience, reaching 4000MHz memory is quite achievable on Intel with a single 16GB module per channel.

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Frostyduff
Member
237
07-08-2017, 01:21 AM
#5
I'll test it with XMP. Back then, the cheaper RAM was actually faster than the more expensive options available. That’s why I chose it.
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Frostyduff
07-08-2017, 01:21 AM #5

I'll test it with XMP. Back then, the cheaper RAM was actually faster than the more expensive options available. That’s why I chose it.

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VendyMC_YT
Member
57
07-09-2017, 07:43 AM
#6
Sure, let me see what else you can try.
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VendyMC_YT
07-09-2017, 07:43 AM #6

Sure, let me see what else you can try.