After router reset, 500kbps speed achieved.
After router reset, 500kbps speed achieved.
Unexpectedly, I noticed extremely slow loading times. I checked with others in the house, and the only solution was resetting the router, which is now slower. Anyone have experience fixing this issue?
I’m using a PC that’s connected via a cable. (To be honest, I’m not really grasping most of your requests.) Also, I contacted the support team, but they just told me to restart and nothing else. They didn’t have anyone on hand who could help at the moment. Usually I get about 20-25MB per second, but now I can barely reach 1 Mbps (obviously for download).
Your testing uses a PC connected to a cable modem via Coax Cable as the transmission medium. The screenshot displays the modem model and other details. This setup suggests your issue might be related to the physical connection rather than a software glitch. Checking the connection section should reveal signal levels between the modem and CTSM, helping determine if the problem lies in the cable or elsewhere.
It takes a while for all connected devices to load, whether they use Wi-Fi or cable. But here’s the update—this should work now. Keep an eye on any further details.
Your modem signal appears normal. I'm checking for excessive correctable or uncorrectable errors. For DOCSIS 3.0 Downstream Power, zero is best with -/+ 8dBmV within the range. Downstream SNR should reach at least 28dB, ideally 34dB or more. Upstream power should stay below 54dBmV; once you exceed 50dBmV, connection stability to the CTSM on the street may suffer. If you connect a wired PC, open a command prompt and run this ping command: ping google.com -n 300. This will test for packet loss or high latency after the final result. Expect data sent, received, and lost. Also check round trip times in milliseconds, minimum, maximum, and average. In another command prompt, run tracert google.com to see detailed routing information.