Adobe Premiere startup error: "Could not locate a suitable video play module."

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3Edge
Senior Member

718

05-20-2016, 06:28 PM

Hello, Each time I attempt to open Adobe Premiere Pro CC 2014, it loads until the ImporterQuickTime.prm file appears and then shows an error saying Premiere couldn't locate any video modules. I've updated all my graphics drivers from the AMD website. Can you assist? SYSTEM: CPU: Intel I7 4790K @4.4GHz GPU: AMD Radeon R9 280X MOBO: MSI Z97 PC mate PSU: Corsair VS650 Is Windows 10 active?

3Edge

05-20-2016, 06:28 PM #1

Hidekih
Posting Freak

849

05-20-2016, 08:07 PM

Have you set up QuickTime? If not, add it; if yes, remove and then reinstall it.

Hidekih

05-20-2016, 08:07 PM #2

Have you set up QuickTime? If not, add it; if yes, remove and then reinstall it.

Jensboy12
Member

05-20-2016, 09:05 PM

You're welcome. It seems the previous attempts didn't resolve the issue. Let me know if you need further help.

Jensboy12

05-20-2016, 09:05 PM #3

You're welcome. It seems the previous attempts didn't resolve the issue. Let me know if you need further help.

NinjaPanther17
Member

05-26-2016, 04:41 AM

Yes, I'm using the newest version of QuickTime Bro.

NinjaPanther17

05-26-2016, 04:41 AM #4

Yes, I'm using the newest version of QuickTime Bro.

Dart09
Junior Member

05-27-2016, 05:48 AM

Directly from the Apple official site.

Dart09

05-27-2016, 05:48 AM #5

Directly from the Apple official site.

los_dos
Member

06-05-2016, 03:26 PM

Is the issue still present? Please verify your GPU drivers. The problem doesn’t relate to Quicktime.

los_dos

06-05-2016, 03:26 PM #6

Is the issue still present? Please verify your GPU drivers. The problem doesn’t relate to Quicktime.

PisulasRule
Senior Member

676

06-11-2016, 07:13 AM

You're still experiencing the issue despite updating your GPU drivers. Let me know if you need further help!

PisulasRule

06-11-2016, 07:13 AM #7

You're still experiencing the issue despite updating your GPU drivers. Let me know if you need further help!