Additional crashes on the partner's computer again.
Additional crashes on the partner's computer again.
Hey everyone, another round of BSODs popping up again. This time I’m stuck trying to retrieve the logs the system requests, but it keeps showing 'WHEA_UNCORRECTABLE_ERROR'. I finally got the dump files from Google Drive. Need more details: Windows 10 x64, full installation, MS Store key, only OS installed about four years ago—right before the pandemic chaos. The Ryzen 5 3600X and ASUS RTX 2070 Mini OC (originally PowerColor Red Devil RX 5700XT) are still there. I’ve been using MSI B450I gaming plus AC. Here’s what I did last night:
- Ran DDU from safe mode with networking on AMD, then on NVidia
- Reinstalled the newest Nvidia drivers from their site
- Scanned for malware (no hits)
- Executed Windows Memory Diagnostic – clean run
- Used HWMonitor to check temps – everything stayed under 40°C
- BG3 stayed cool at 55°C CPU, 67°C GPU, hotspot around 53% load
- Let BG3 run at title screen for a full night without any crashes or issues
Now it only fails right after logging in, or almost instantly. The wife restarted it the next morning and it crashed again. I’m still not sure what’s going on. Any advice would be greatly appreciated—I might move the M.2 drive to my PC to preserve data while I troubleshoot.
The reports point to the NVMe SSD as the likely culprit. It struggles to distinguish between the PCIe slot and the actual drive, but a failing component is far more frequent than a faulty port. Verify if any firmware updates are available for the SSD and confirm that temperatures remain within acceptable limits—while the stated maximum is 70°C, early NVMe models often exceeded it, so performance might vary under lighter loads. If several NVMe drives are present, there’s no indication which specific unit is affected.
Thanks for your response and the helpful information! I looked up some details using what you mentioned, and I found Samsung's support page for my drive (link). However, there doesn’t seem to be any mention of firmware—just drivers. It’s surprising that a Samsung drive would fail after only about four years of light use, especially considering how often things can go wrong. SSDs are now more affordable, and I’ve already backed up all my data. It’s really frustrating because, since the backup was done, the drive hasn’t crashed at all. The occasional crashes are the worst part. I’ll let you know if it happens again, hoping for the best.
5-year guarantee for that drive—feel free to use it. You can verify with CDI if you've exceeded your write limit, which would cancel the warranty. It's either 5 years or 600TB written, whichever arrives first. With Samsung, firmware updates are handled via Samsung Magician.