Adapter convertible from USB 2.0 to USB 3.2 Gen 1
Adapter convertible from USB 2.0 to USB 3.2 Gen 1
Check how your system handles different USB versions. If your case supports USB 2.0 but the board only has USB 3.2 Gen 1, you might need to use an adapter or switch to a compatible port. See if the issue resolves once you match the speeds.
It’s useful to know the precise model of the components you’re referring to. If the motherboard includes a USB 2.0 header, you can directly link the USB 2.0 ports on the case to it. Without that header, an adapter might be necessary, though locating one compatible with both USB 3.2 Gen 1 and USB 2.0 internal headers can be challenging, so results may vary.
Your setup includes one USB 3.2 Gen 2 port (also known as USB-C) and two USB 3.0 ports (standard A shape). It seems there might be confusion about the USB version; the motherboard supports both USB 3 and USB 2 headers, but no dedicated USB-C header exists. To access all front I/O, you'll need an adapter, though this will lower the port speeds.
You must use an adapter to link the cables from the case to the motherboard headers, not to connect them directly to a port. Place it on the USB3 header and then attach the case USB-C cable to it: https://a.co/d/iTTEYJ0 For connecting the case USB3 cable to the board USB2 header: https://a.co/d/3EFVF7M This will reduce the speed of all ports.
They also produce devices that transition from USB 2 to USB Type-E (for Type C), ensuring full USB 3.0 functionality on USB 3.0 ports without requiring additional adapters. https://www.amazon.com/MZHOU-Front-Heade...B09MYVJX4C
It depends on which ports he’s choosing—Type-C or the two Type-A 3.0 ports.