F5F Stay Refreshed Power Users Networks Activate your Xfinity modem following the provided instructions.

Activate your Xfinity modem following the provided instructions.

Activate your Xfinity modem following the provided instructions.

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gavinom123
Member
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191
03-12-2023, 12:30 AM
#1
I'm working on getting the modem set up and the site is telling me it can't locate the device. They suggest calling 1-855-652-3446 for assistance. They mentioned they'll add it and get your service up soon. P.S. I spoke to the support line and it wasn't very helpful—it didn't do anything.
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gavinom123
03-12-2023, 12:30 AM #1

I'm working on getting the modem set up and the site is telling me it can't locate the device. They suggest calling 1-855-652-3446 for assistance. They mentioned they'll add it and get your service up soon. P.S. I spoke to the support line and it wasn't very helpful—it didn't do anything.

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S
Samu02
Member
Find
184
03-19-2023, 05:01 PM
#2
Contact the technical support line. You will need to provide the modem's MAC address and serial number. Ensure the modem appears in the supported devices list.
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Samu02
03-19-2023, 05:01 PM #2

Contact the technical support line. You will need to provide the modem's MAC address and serial number. Ensure the modem appears in the supported devices list.

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D
DJBazzInc
Member
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231
03-26-2023, 04:00 PM
#3
The Xfinity shop provided me with the modem.
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DJBazzInc
03-26-2023, 04:00 PM #3

The Xfinity shop provided me with the modem.

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khaledkb_
Senior Member
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724
03-26-2023, 04:32 PM
#4
This doesn't matter much. The staff in the shops are no better than those you contact for help. To make it work, you'll have to reach out. The garden activation isn't always reliable.
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khaledkb_
03-26-2023, 04:32 PM #4

This doesn't matter much. The staff in the shops are no better than those you contact for help. To make it work, you'll have to reach out. The garden activation isn't always reliable.

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Hampus07
Member
Find
217
03-26-2023, 04:45 PM
#5
The call in # isn't working well. I've tried it 12 times but didn't get any results. Their customer page looks terrible. I'm telling you, trust me on this. The modem is connected to Xfinity and shows their logo.
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Hampus07
03-26-2023, 04:45 PM #5

The call in # isn't working well. I've tried it 12 times but didn't get any results. Their customer page looks terrible. I'm telling you, trust me on this. The modem is connected to Xfinity and shows their logo.

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ChibiDusk
Member
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164
03-26-2023, 06:08 PM
#6
I really dislike this. The robot on the phone mentioned it was dealing with technical issues and then dropped off. I need the internet to stay alive. Why Xfinity?
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ChibiDusk
03-26-2023, 06:08 PM #6

I really dislike this. The robot on the phone mentioned it was dealing with technical issues and then dropped off. I need the internet to stay alive. Why Xfinity?

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A
Ani2112
Member
Find
138
03-26-2023, 07:53 PM
#7
Visit the support page and submit your concern. It originates from Comcast's headquarters. Their team handles matters efficiently. I've been with Xfinity for more than ten years and understand their processes.
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Ani2112
03-26-2023, 07:53 PM #7

Visit the support page and submit your concern. It originates from Comcast's headquarters. Their team handles matters efficiently. I've been with Xfinity for more than ten years and understand their processes.

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