Achieve a black screen on your device.

Woody_JuX
Member

130

05-25-2025, 10:29 PM

Hi, I encountered an issue with my PC. The problem began when the power went out and the UPS failed. After turning it back on, the system entered startup recovery after three hours before shutting down automatically. Now I only see a black screen with a movable mouse. When I power on the PC, it displays starting windows but still shows the same black screen with the mouse.

Woody_JuX

05-25-2025, 10:29 PM #1

Tyazoyd
Member

05-29-2025, 06:00 PM

Have you experimented with pressing control+alt+delete, launching Task Manager, checking the processes, and possibly opening Command Prompt?

Tyazoyd

05-29-2025, 06:00 PM #2

Have you experimented with pressing control+alt+delete, launching Task Manager, checking the processes, and possibly opening Command Prompt?

Mastermine_J
Member

05-29-2025, 06:32 PM

I don’t have the ability to provide videos directly. Would you like me to help you find one online?

Mastermine_J

05-29-2025, 06:32 PM #3

I don’t have the ability to provide videos directly. Would you like me to help you find one online?

Killingpig
Member

05-29-2025, 11:25 PM

I've attempted it but nothing appears. I can't just see a black screen with the mouse. I can describe: a black desktop image, no taskbar, no icons—just a black screen and the mouse.

Killingpig

05-29-2025, 11:25 PM #4

I've attempted it but nothing appears. I can't just see a black screen with the mouse. I can describe: a black desktop image, no taskbar, no icons—just a black screen and the mouse.

TeddyCoM
Member

05-30-2025, 04:04 AM

TeddyCoM

05-30-2025, 04:04 AM #5

xNether_
Junior Member

06-11-2025, 05:18 PM

Attempted to restart, but it didn’t work. My computer began a startup repair for roughly 3–4 hours before the black screen appeared. Might indicate a graphics card issue?

xNether_

06-11-2025, 05:18 PM #6

Attempted to restart, but it didn’t work. My computer began a startup repair for roughly 3–4 hours before the black screen appeared. Might indicate a graphics card issue?

hakukiki
Junior Member

06-14-2025, 09:36 PM

Have you considered another card? It doesn’t seem like a RAM issue because the machine started up.

hakukiki

06-14-2025, 09:36 PM #7

Have you considered another card? It doesn’t seem like a RAM issue because the machine started up.

npalmen
Member

202

06-15-2025, 01:06 PM

I don’t have a spare GPU, so I’m planning to bring it to a local PC shop for repairs. Appreciate all the support!

npalmen

06-15-2025, 01:06 PM #8

I don’t have a spare GPU, so I’m planning to bring it to a local PC shop for repairs. Appreciate all the support!