Acer Nitro 5 with burnt i7 processor (likely).
Acer Nitro 5 with burnt i7 processor (likely).
Just to clarify, I already contacted a repair shop. What they said will be mentioned later in the post. Hey everyone, my laptop just suddenly displayed a black screen and refused to charge, even though the charger was working and the power supply was supplying electricity. This happened after my cousin was having trouble getting his Dota 2 game running (though I managed to close it using Task Manager). I was watching YouTube when this whole situation occurred. It wasn’t a battery or charging issue since the repair shop had already tried. They called me after a diagnostic test and informed me that "The i7 chip burned." They offered $480 to replace it with an i5 model. While I’m not very tech-savvy, I know how to look up prices, and i5 chips usually don’t cost that much. I’m in a tough spot here and asking for your help.
First questions:
1. Is fixing my laptop (2 years old) worth it?
2. Should I invest more in a newer, better laptop?
3. Would it be better to seek repairs from another shop for possibly lower prices?
4. Could the chip have actually burned out completely, causing the whole laptop to fail?
I replaced a fan last year because it wasn’t working and even bought a cooling pad to help keep things cooler. How could the laptop shut down under all these cooling efforts?
How? A BGAs soldered CPU isn't possible, probably unless static voltages were extreme. Make sure the laptop is still covered under warranty.
Unfortunately I'm away, so the warranty doesn't apply and it's been two years. I also don't have the necessary documents with me.
It's a good investment, particularly with a Ryzen 4000 series mobile APU. 2 - Always read reviews for the exact model you're interested in, focusing on temperature data. 3 - Give it a try, but be aware that using a different BGA chip might cause issues. Choose a reputable store. (Soldering BGAs can be challenging.) 4 - Excessive heat can damage CPUs, though this is uncommon. MacBooks can handle up to 100 degrees during heavy use and still last several years. Have you checked your temperatures while under load? Did you refresh the thermal paste after replacing the fan? Even if fans are functioning, old thermal paste may hinder heat transfer, leading to throttling. Do you have a dedicated GPU in your laptop? dGPUs tend to fail faster due to heat compared to CPUs. They can handle BGAs.