Account on Apple permanently disabled.
Account on Apple permanently disabled.
So here is my is my issue, I bought a used iPhone back in early march. Before buying I did all the IMEI checks to make sure the phone was clean and when I got it, it was. Got it, reset the phone and logged in with my Apple ID (former android user but I use Apple Music so I have an Apple ID) I used to phone for about a week or so before I got a settings notification that I needed to sign in again. I tried it and got "verification error: there was a problem connecting to server” or something similar. I tried it a couple of times and I left it for a while. By the time I came back to try again it was a new error I got. Apple ID is not active. I tried to through Apple support, I didn’t all they asked me to do. I tried to reset my password, I couldn’t, I tried to even reactivate my Apple ID, it didn’t work. After several weeks of calling Apple support (via Skype [RIP] because Apple has no support number in my country apparently). They confirmed they have permanently locked my account. I can’t remove my own activation lock. I can’t use find my. I can’t use the AppStore. I am just stuck with an iPhone without any services. My installed apps still work but it’s only a matter of time. I don’t know what to do anymore and from my research on Apple support forums and Reddit. It seems this is a prevalent problem. A lot of people have phones that are just permanently bricked or made useless.
You mentioned concerns about restoring the phone and asked about your multi-factor authentication methods linked to your Apple account. You also inquired where you purchased the used iPhone.
It seems you believe the device was purchased illegally and Apple secured it after it was reported missing.
The phone can be filed as stolen with Apple, but not with the carrier. The reverse is also true.
-Locked- Unfortunately we can't assist in bypassing any security measures. However I have a considerable amount of experience with iOS/Apple ID verification, so I can leave you with some small guidance. You need to consistently speak to Apple, and request a higher level of support. Have them remove the association between the device and your existing account and see where they can take you from there. I highly double they will help with the actual device itself.