F5F Stay Refreshed Hardware Desktop A620i AX isn't turning on after the failed BIOS update. You might need assistance before purchasing a new motherboard.

A620i AX isn't turning on after the failed BIOS update. You might need assistance before purchasing a new motherboard.

A620i AX isn't turning on after the failed BIOS update. You might need assistance before purchasing a new motherboard.

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Haillee
Junior Member
39
05-24-2023, 06:38 AM
#1
I attempted to change my BIOS to F21a but made a mistake. I followed the incorrect steps and ended up with the wrong update. I only realized the error after the PC reported a successful installation and then restarted, but it never showed anything. I tried refreshing with the original software (F2) using the Q flash button, which seemed to work, yet the display still wouldn’t show anything. I’m unsure what to do next. (Ryzen 5 7600, RX 6700XT) Should the motherboard remain intact thanks to the Q flash button and proper firmware installation? This is our first time handling this, and he previously had RAM issues—his system would crash immediately when trying to boot EXPO. It turned out the RAM sticks have different timing requirements. I learned that version F4 had an improvement for memory OC, so I decided to try this for him. But I completely went wrong.
H
Haillee
05-24-2023, 06:38 AM #1

I attempted to change my BIOS to F21a but made a mistake. I followed the incorrect steps and ended up with the wrong update. I only realized the error after the PC reported a successful installation and then restarted, but it never showed anything. I tried refreshing with the original software (F2) using the Q flash button, which seemed to work, yet the display still wouldn’t show anything. I’m unsure what to do next. (Ryzen 5 7600, RX 6700XT) Should the motherboard remain intact thanks to the Q flash button and proper firmware installation? This is our first time handling this, and he previously had RAM issues—his system would crash immediately when trying to boot EXPO. It turned out the RAM sticks have different timing requirements. I learned that version F4 had an improvement for memory OC, so I decided to try this for him. But I completely went wrong.

C
ColdinAK14
Junior Member
42
05-24-2023, 07:15 AM
#2
Probably the mainboard is failing, so updating the BIOS isn't something you should change...
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ColdinAK14
05-24-2023, 07:15 AM #2

Probably the mainboard is failing, so updating the BIOS isn't something you should change...

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Leiwar
Member
146
05-24-2023, 10:39 AM
#3
I misinterpreted the request and provided an incorrect response. Let me clarify my process.
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Leiwar
05-24-2023, 10:39 AM #3

I misinterpreted the request and provided an incorrect response. Let me clarify my process.

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Wiriya
Junior Member
33
05-24-2023, 01:14 PM
#4
I watched an older video, saved the file, and extracted it onto a formatted USB stick. After booting into BIOS, it detected and installed it, reporting success before the system failed to load. I powered off the device, used F2 to flash it, renamed the extracted file to gigabyte.bin, and then copied only that specific file onto the USB drive. After pressing the Q flash button, it completed a 5-minute flash and then stopped.
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Wiriya
05-24-2023, 01:14 PM #4

I watched an older video, saved the file, and extracted it onto a formatted USB stick. After booting into BIOS, it detected and installed it, reporting success before the system failed to load. I powered off the device, used F2 to flash it, renamed the extracted file to gigabyte.bin, and then copied only that specific file onto the USB drive. After pressing the Q flash button, it completed a 5-minute flash and then stopped.

F
FistMeAway
Member
225
05-25-2023, 09:40 PM
#5
a
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FistMeAway
05-25-2023, 09:40 PM #5

a

B
babaganoosh8
Junior Member
17
05-27-2023, 04:41 PM
#6
I watched an older video, saved the file, and extracted it onto a formatted USB stick. After booting into BIOS, it detected and installed it, reporting success before the system failed to load. I powered off the device, used F2 to flash it, renamed the extracted file to gigabyte.bin, and then copied only that specific file onto the USB drive. After pressing the Q flash button, it completed a 5-minute flash and then stopped.
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babaganoosh8
05-27-2023, 04:41 PM #6

I watched an older video, saved the file, and extracted it onto a formatted USB stick. After booting into BIOS, it detected and installed it, reporting success before the system failed to load. I powered off the device, used F2 to flash it, renamed the extracted file to gigabyte.bin, and then copied only that specific file onto the USB drive. After pressing the Q flash button, it completed a 5-minute flash and then stopped.

V
Vinceb11
Member
234
06-15-2023, 06:58 PM
#7
It could definitely be a loss. BIOSes are quite picky about compatibility, and unless the board is particularly costly, finding another compatible BIOS chip might be tough. I’d reach out to the company’s support team for possible alternatives.
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Vinceb11
06-15-2023, 06:58 PM #7

It could definitely be a loss. BIOSes are quite picky about compatibility, and unless the board is particularly costly, finding another compatible BIOS chip might be tough. I’d reach out to the company’s support team for possible alternatives.

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Eduvieira
Junior Member
20
06-16-2023, 02:52 PM
#8
I'm not sure if using Q flash will fix a broken BIOS. Your friend's experience suggests it might not work, and USB drive size/speed could influence the outcome.
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Eduvieira
06-16-2023, 02:52 PM #8

I'm not sure if using Q flash will fix a broken BIOS. Your friend's experience suggests it might not work, and USB drive size/speed could influence the outcome.

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Zbob11
Member
198
06-16-2023, 08:12 PM
#9
Maybe you should test it on other storage options.
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Zbob11
06-16-2023, 08:12 PM #9

Maybe you should test it on other storage options.