F5F Stay Refreshed Hardware Desktop A mysterious technical problem with my PC (freezes)

A mysterious technical problem with my PC (freezes)

A mysterious technical problem with my PC (freezes)

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J
JU5T_M4X
Member
113
03-02-2020, 01:55 PM
#1
Hello! I've been facing some technical issues with my PC for quite some time. I’m hoping someone can offer a solution. Here’s what I know about my system:

- Purchased at the end of December 2021, built myself
- Runs Microsoft Windows 10 Pro
- CPU: AMD Ryzen 5 5600X
- Motherboard: B550-A Pro
- GPU: MSI GeForce RTX 2080 Super
- RAM: 16GB Corsair Vengeance LPX (DDR4, 3200 MHz)
- Power supply: 700 watts quiet mode
- System: 9 Non-Modular 80+ Bronze
- Storage: 1x Sabrent Rocket Q 1TB NVMe PCIe M.2 2280
- 1x 1 TB HDD from an old laptop (MSI GE72-6QD16)

After installation, I noticed frequent lag, freezes, and especially drops in frame rate. With a friend, we discovered the issue stemmed from Windows not properly installing Windows 10 Pro—only Windows 10 Home showed up. After updating to Windows 10 Home via the store, the problems disappeared.

My current issue: Everything functioned well for about three to four weeks. Then, regardless of activity—whether playing demanding games, using Word, or streaming Spotify—I’d experience brief freezes lasting 2–3 minutes. Even after several troubleshooting steps (driver updates, checking SSD/HDD, memory, BIOS, disabling G-snyc, Microsoft Defender, DirectX reinstall, etc.), the problem remains.

I’m seeking advice and would appreciate any guidance. I’m also open to paying for help if needed. It’s been a challenging situation, and your support would mean a lot. Thank you!
J
JU5T_M4X
03-02-2020, 01:55 PM #1

Hello! I've been facing some technical issues with my PC for quite some time. I’m hoping someone can offer a solution. Here’s what I know about my system:

- Purchased at the end of December 2021, built myself
- Runs Microsoft Windows 10 Pro
- CPU: AMD Ryzen 5 5600X
- Motherboard: B550-A Pro
- GPU: MSI GeForce RTX 2080 Super
- RAM: 16GB Corsair Vengeance LPX (DDR4, 3200 MHz)
- Power supply: 700 watts quiet mode
- System: 9 Non-Modular 80+ Bronze
- Storage: 1x Sabrent Rocket Q 1TB NVMe PCIe M.2 2280
- 1x 1 TB HDD from an old laptop (MSI GE72-6QD16)

After installation, I noticed frequent lag, freezes, and especially drops in frame rate. With a friend, we discovered the issue stemmed from Windows not properly installing Windows 10 Pro—only Windows 10 Home showed up. After updating to Windows 10 Home via the store, the problems disappeared.

My current issue: Everything functioned well for about three to four weeks. Then, regardless of activity—whether playing demanding games, using Word, or streaming Spotify—I’d experience brief freezes lasting 2–3 minutes. Even after several troubleshooting steps (driver updates, checking SSD/HDD, memory, BIOS, disabling G-snyc, Microsoft Defender, DirectX reinstall, etc.), the problem remains.

I’m seeking advice and would appreciate any guidance. I’m also open to paying for help if needed. It’s been a challenging situation, and your support would mean a lot. Thank you!

R
RobsonMeH
Member
68
03-04-2020, 02:44 PM
#2
How are your temperatures? (Likely not a concern since many have checked, but it's the first step after cables. Are there any XMP or other overclocking active? If yes, they should be taken off for troubleshooting. Occasionally this resolves the issue.)
R
RobsonMeH
03-04-2020, 02:44 PM #2

How are your temperatures? (Likely not a concern since many have checked, but it's the first step after cables. Are there any XMP or other overclocking active? If yes, they should be taken off for troubleshooting. Occasionally this resolves the issue.)

G
gordo_craftr2
Member
200
03-06-2020, 12:57 AM
#3
Yes, the goal is to turn off TDR.
G
gordo_craftr2
03-06-2020, 12:57 AM #3

Yes, the goal is to turn off TDR.

X
XMasacremcX
Junior Member
8
03-10-2020, 12:10 PM
#4
Talking about boosting performance.
X
XMasacremcX
03-10-2020, 12:10 PM #4

Talking about boosting performance.

D
Dj_104
Member
202
03-11-2020, 07:02 AM
#5
Registry TdrDelay refers to the delay settings for the TDR function in your device.
D
Dj_104
03-11-2020, 07:02 AM #5

Registry TdrDelay refers to the delay settings for the TDR function in your device.

M
Mind_YT
Member
70
03-14-2020, 01:44 AM
#6
So I should try to overclock? Here is a pic of my temps after using my PC for 2-3 hours, but I haven´t played any high-demand games. (normal use for Word etc.)
M
Mind_YT
03-14-2020, 01:44 AM #6

So I should try to overclock? Here is a pic of my temps after using my PC for 2-3 hours, but I haven´t played any high-demand games. (normal use for Word etc.)

W
WildCandy
Senior Member
675
03-20-2020, 08:52 PM
#7
Only if the memory was below 3200 should we consider overclocking. There are cases where minor overclocks are helpful. This isn't something I've seen before. I've heard that lowering the voltage might work well with Ryzen 3.
W
WildCandy
03-20-2020, 08:52 PM #7

Only if the memory was below 3200 should we consider overclocking. There are cases where minor overclocks are helpful. This isn't something I've seen before. I've heard that lowering the voltage might work well with Ryzen 3.

K
KingJaydxn
Member
240
03-20-2020, 11:14 PM
#8
Thanks! I'll give it a shot.
K
KingJaydxn
03-20-2020, 11:14 PM #8

Thanks! I'll give it a shot.

S
Sebluigi
Senior Member
727
03-21-2020, 01:24 AM
#9
Consider recording your present configurations and then adjust the decimal up to around 15. If this doesn't help, verify the original values and reset them. If no registry file exists, create one at: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers. In the right pane, right-click and choose New Registry Value, enter DWORD (32-bit) with name TdrDelay, then modify it to Decimal 15. Restart your system to test the change. If results remain unchanged, revert or delete the entry and restart again.
S
Sebluigi
03-21-2020, 01:24 AM #9

Consider recording your present configurations and then adjust the decimal up to around 15. If this doesn't help, verify the original values and reset them. If no registry file exists, create one at: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers. In the right pane, right-click and choose New Registry Value, enter DWORD (32-bit) with name TdrDelay, then modify it to Decimal 15. Restart your system to test the change. If results remain unchanged, revert or delete the entry and restart again.

M
Mirko4332
Member
70
03-21-2020, 02:28 AM
#10
Sorry, it didn't assist. Thanks for letting me know.
M
Mirko4332
03-21-2020, 02:28 AM #10

Sorry, it didn't assist. Thanks for letting me know.

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