F5F Stay Refreshed Software PC Gaming A friend who just purchased a ready-made PC is experiencing game crashes every 2 to 3 hours.

A friend who just purchased a ready-made PC is experiencing game crashes every 2 to 3 hours.

A friend who just purchased a ready-made PC is experiencing game crashes every 2 to 3 hours.

F
Fluffyin
Junior Member
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39
09-18-2020, 04:47 AM
#1
His PC specifications:
MOBO: MSI Z490 Plus
Cooler Master MasterLiquid ML240L 240mm Water Cooling Kit (if applicable)
Intel Core i7 10700K @ 3.8GHZ
NVIDIA GeForce RTX 3070 with 8GB of GDDR6 RAM
32GB DDR4 @ 3.2k RAM
Windows 10 Pro
The prebuilt model is "The PowerSpec G436"
Drivers and Windows are all current. Unknown PSU.

Common issues related to this hardware are not specified.
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F
Fluffyin
09-18-2020, 04:47 AM #1

His PC specifications:
MOBO: MSI Z490 Plus
Cooler Master MasterLiquid ML240L 240mm Water Cooling Kit (if applicable)
Intel Core i7 10700K @ 3.8GHZ
NVIDIA GeForce RTX 3070 with 8GB of GDDR6 RAM
32GB DDR4 @ 3.2k RAM
Windows 10 Pro
The prebuilt model is "The PowerSpec G436"
Drivers and Windows are all current. Unknown PSU.

Common issues related to this hardware are not specified.

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H
HardHarry24
Junior Member
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8
09-18-2020, 11:26 AM
#2
Check temps for starters. Make sure Windows, and all drivers are up to date. Given that is a PowerSpec prebuild, it probably has a PSU of the same branding. You will have to open the case to get the exact model. CPU-Z should be able to tell you what motherboard you have.
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H
HardHarry24
09-18-2020, 11:26 AM #2

Check temps for starters. Make sure Windows, and all drivers are up to date. Given that is a PowerSpec prebuild, it probably has a PSU of the same branding. You will have to open the case to get the exact model. CPU-Z should be able to tell you what motherboard you have.

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T
Th3G4merX
Senior Member
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700
09-18-2020, 01:01 PM
#3
Did he obtain it from MicroCenter since that's their house brand?
In any case, one reason we purchase new items is warranty. If you're facing problems with a brand-new prebuilt, I'd reach out to the seller.
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T
Th3G4merX
09-18-2020, 01:01 PM #3

Did he obtain it from MicroCenter since that's their house brand?
In any case, one reason we purchase new items is warranty. If you're facing problems with a brand-new prebuilt, I'd reach out to the seller.

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R
Ruubiee17
Senior Member
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572
09-19-2020, 10:35 PM
#4
I'm not sure how to reach out to MicroCenter.
The latest crash error says it crashed after about 30 minutes. It's possible the OperaGX browser was involved, but this happened after uninstalling it.
Gyazo(d0tc0m)/15f6aa23d0d753facf6f84c28471a138
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Ruubiee17
09-19-2020, 10:35 PM #4

I'm not sure how to reach out to MicroCenter.
The latest crash error says it crashed after about 30 minutes. It's possible the OperaGX browser was involved, but this happened after uninstalling it.
Gyazo(d0tc0m)/15f6aa23d0d753facf6f84c28471a138

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R
ReDWinGs_
Junior Member
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20
09-19-2020, 10:41 PM
#5
Cooling solutions, such as cheap case fans and motherboards, are generally acceptable for some MSPI models, though they might not always be ideal. Gaming builds can sometimes run at lower specifications. The thermal paste could have been applied improperly. Ensure drivers are current. It seems the temperatures might correlate with game crashes.
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R
ReDWinGs_
09-19-2020, 10:41 PM #5

Cooling solutions, such as cheap case fans and motherboards, are generally acceptable for some MSPI models, though they might not always be ideal. Gaming builds can sometimes run at lower specifications. The thermal paste could have been applied improperly. Ensure drivers are current. It seems the temperatures might correlate with game crashes.

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