7800XT experiences crashes while playing games.

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03-06-2023, 12:07 AM

Hey everyone, I just set up a new rig for my fiancé. It has a 7800XT, 12400f, and 32GB DDR4 (four 8GB sticks). Everything looks the same as the previous one. Whenever she plays games, they get really frustrated—screen goes black and a message pops up below. I’m starting to wonder if I made a mistake by choosing an AMD build and now I’m stuck. Anyone have any ideas or solutions? Thanks!

britney100521

03-06-2023, 12:07 AM #1

Flash978
Member

03-06-2023, 02:17 AM

Yes, the drivers are current.

Flash978

03-06-2023, 02:17 AM #2

Yes, the drivers are current.

brobear7
Posting Freak

892

03-06-2023, 10:19 AM

Check out the newest PCs released this Saturday.

brobear7

03-06-2023, 10:19 AM #3

Check out the newest PCs released this Saturday.

A_Sound
Senior Member

486

03-06-2023, 10:38 AM

Are there any logs from the event viewer attached to the issue, and were they downloaded using adrenalin?

A_Sound

03-06-2023, 10:38 AM #4

Are there any logs from the event viewer attached to the issue, and were they downloaded using adrenalin?

vattenslang
Junior Member

03-06-2023, 11:01 AM

I think it was adrenaline. I’m not sure how to reach the viewer log—sorry, new to this!

vattenslang

03-06-2023, 11:01 AM #5

I think it was adrenaline. I’m not sure how to reach the viewer log—sorry, new to this!

david17338
Junior Member

03-23-2023, 10:20 PM

Typical results appear in the event viewer, showing errors or warnings that could explain the crash.

david17338

03-23-2023, 10:20 PM #6

Typical results appear in the event viewer, showing errors or warnings that could explain the crash.

Obayy
Member

03-24-2023, 07:17 AM

I'll look into it today and see when she plays. Are there any steps I can take before she starts later?

Obayy

03-24-2023, 07:17 AM #7

I'll look into it today and see when she plays. Are there any steps I can take before she starts later?

ItsAge
Member

229

04-14-2023, 05:56 PM

Possibly DDU and reinstalling drivers. It isn't crashing to the green screen or causing the computer to crash, so the problem likely lies with the drivers.

ItsAge

04-14-2023, 05:56 PM #8

Possibly DDU and reinstalling drivers. It isn't crashing to the green screen or causing the computer to crash, so the problem likely lies with the drivers.

spotDC
Junior Member

04-16-2023, 06:08 PM

Whats ddu

spotDC

04-16-2023, 06:08 PM #9

Whats ddu

WarShaman
Member

04-16-2023, 06:50 PM

#10

Check the driver uninstaller at the provided links. Clearing and re-downloading drivers may fix problems or instabilities in driver files.

WarShaman

04-16-2023, 06:50 PM #10

Check the driver uninstaller at the provided links. Clearing and re-downloading drivers may fix problems or instabilities in driver files.

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