5800x and Windows BSODs
5800x and Windows BSODs
I upgraded to a 5800x from a very reliable 3600 system (MSI x570a pro / 64(4x16) Corsair memory / 3070ti Corsair 750 PSU / 4000d case /d15 cooler). Since then I’ve faced constant BSODs with WHEA 19 errors. Now I’m beginning fresh with Intel, having tried updates and manually adjusting BIOS settings. Is the 5800x still stable? I’m using the latest BIOS and Windows 11. Benchmarking mainly shows BSODs, which is quite impressive. Edited August 7, 2023 by Brian Coughlin
it's a Noctua D15 temp drops to about 82 during load (cinebench running) while other temps stay normal. Fans don't spike significantly when playing, but crashes occur roughly 3-4 times. I'm testing underclocked memory using System Information now.
I'm checking if the memory isn't supported by this motherboard (though it's listed as working on Corsair's site), and the frequent BSODs are bothersome. The update seems fine without errors in Event Viewer. This suggests XMP might not be enabled, or you may need to adjust it manually. If it keeps crashing, rebuilding might be necessary.
Completed cinebench using XMP off System Information ------------------ Serial Number: K216170181 Product Name: X570-A OS: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22621.2070) BIOS Version: H.J0 BIOS Release Date: 02/28/2023 CPU: AMD Ryzen 7 5800X 8-Core Memory: 64 GB @ - 16 GB DDR4-2133, Unknown CMK32GX4M2D3200C16 - 16 GB DDR4-2133, Unknown CMK32GX4M2D3200C16 - 16 GB DDR4-2133, Unknown CMK32GX4M2D3200C16 Graphics: NVIDIA GeForce RTX 3070 Ti Drive: HDD, Hitachi HDS721010CLA332, 931.51 GB Drive: HDD, SAMSUNG HD103SJ, 931.51 GB Drive: SSD, CT1000P2SSD8, 931.51 GB Network: Realtek PCIe GbE Family Controller Power Plan: GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced) Ran two configurations (MSI reported issues with 4 and auto-captured appears stable) Stress test completed now. Edited August 7, 2023 by Brian Coughlin
WHEA refers to a problem with the CPU or a PCIe device. To determine which one it is, we require the dump files. Please supply the necessary files as directed. If you encounter errors or face difficulties, visit C:\Windows\Minidump and verify the presence of any dump files. Return to the Windows directory and transfer the Minidump folder to your Downloads folder (use the desktop if OneDrive isn't available). Compress the folder and attach it to a post. Please adhere strictly to the instructions since Windows doesn't allow changes in this location. If you don’t receive dump files: Examine the crash arguments (sub-errors). If the BSOD persists, this step isn’t needed; however, if it restarts after a few seconds, proceed to the guide and disable the automatic restart option. To restart manually, press the power button. To modify the BSOD screen to show extra details, edit the registry. If you’re unsure about registry changes, skip this step. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl, right-click the empty space on the right, choose New → DWORD value with the name "DisplayParameters". Right-click it, adjust the value to 1 (hex or decimal don’t matter). It should appear correctly after saving. Reboot to apply the change. The next BSOD should display these additional numbers in the top-left corner.
Is that dual-rank Corsair memory? Is it all from one set or multiple, separately-purchased sets? What frequency is the RAM set at? If the RAM is overclocked/running an XMP setting, revert it to stock. If that fixes it, there's your issue. Your new CPU's memory controller can't handle 4 sticks of w/e RAM you've got (probably dual-rank, 2x 32 GB kits) and you'll need to bump the voltage on the CPU memory controller slightly. The MSI Qualified Vendor List for your motherboard supports my theory as there are NO 64 GB kits on the QVL: (in addition to no 32 GB kits running above 3200 Mhz... which means 64 GB of RAM would definitely only be expected to work at 3200 Mhz or less at stock voltages. Yes, there's a gazillion other things that could cause it, but if you only upgraded the CPU, this is a very good first thing to check.