2 Months Old Gaming PC experiencing issues while playing WoW
2 Months Old Gaming PC experiencing issues while playing WoW
Hey there, so in short, my PC—mostly used for gaming and I’m still getting to know it—has been facing some problems lately. It was built in late March and worked perfectly for about two months. When playing World of Warcraft: Shadowlands on ultra graphics, it consistently ran at 60-75 fps with no lag. Around mid-May it began to crash randomly, and whenever I turned it back on, the graphics card would be disabled again. A friend with a similar setup (studying IT at university) suggested it might be an issue with AMD or Windows software, but everything seemed fine. However, the problem escalated significantly. Once I left it on for around 30 minutes while chatting with a family member in another room, I returned to find the PC still on but the fans not spinning. Even though I had an RGB setup with lights on for fans and RAM, and the keyboard off, disconnecting and reconnecting the fans fixed it temporarily. But later in the evening it would crash again, displaying a black screen with the fans slowing down while I could still hear audio. I would power it off and restart, yet the fans wouldn’t spin—only after reconnecting. Eventually, I opened the PC, cleaned it, swapped out the fans, and kept reconnecting them for a few days. I thought it was faulty fans and replaced them, hoping for better color options. Now the same issue occurred. I checked the BIOS before using the PC, and the highest temperature reached was 70°C (idle at 30°C). So it might not be overheating? After reviewing the BIOS, I started World of Warcraft and the temperature was near 60°C—seems safe. I used a graphics card with a nice animation, and it worked fine. Touching the top of the case felt warm but not hot, and everything was clean—compressed air used, no liquid in any part. Still unsure if the graphics card is the culprit, especially since previous crashes involved it being disabled. Both CPU and GPU stayed stable, not overheating much. I also thought about a power supply issue, but it’s been two months since use and everything seems fine. I’m worried about faulty hardware and don’t want to risk it, especially since I still have warranty coverage.
Help is needed—I’m just starting out and my friends don’t understand how to fix this.
P.S.: I don’t have anyone nearby who could test the components, as my PC friends are far away.
Attached is a picture of the BIOS before the last crash, along with details of my PC build. Let me know if you need anything else!
Review Reliability History and Event Viewer for error messages, alerts, and events around crash moments.
Check system behavior with Resource Monitor and Task Manager. (Use either one at a time.)
Watch the computer idle first, then keep the window open and move it sideways.
Engage in light tasks like browsing or checking emails while observing.
Launch WoW without starting it right away.
Once stability returns, play and monitor resource changes to identify what triggers the crash.
Review Reliability History and Event Viewer for error messages, alerts, and related events around crash moments.
Check system behavior with Resource Monitor and Task Manager. (Use either one at a time.)
Begin by watching while the computer is idle.
Open the window and move it to one side.
Engage in light tasks like browsing or checking emails.
Keep monitoring.
Launch WoW without starting it right away.
Once stability returns, play and observe changes in system resources.
This isn’t about winning, but identifying what triggers the crash.
It may require several attempts to notice relevant resource shifts.