F5F Stay Refreshed Hardware Desktop You've experienced a PC issue and require guidance on identifying the problem or necessary repairs.

You've experienced a PC issue and require guidance on identifying the problem or necessary repairs.

You've experienced a PC issue and require guidance on identifying the problem or necessary repairs.

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PudimA
Member
114
10-15-2023, 01:39 PM
#1
I was connecting drives from an older PC that I was fixing into my new one to clean, format, or load files. While doing this, I accidentally connected a SATA SSD while the old PC was running. Now my system experiences random freezes and reboots. After reinstalling Windows to check if the issue is hardware-related, it didn’t fix things. The problem happens whether the PC is idle or an app like a browser or messenger is active. I’m wondering how to identify which component is damaged so I can replace it. Anyone with experience on this would be helpful. Thanks ahead.
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PudimA
10-15-2023, 01:39 PM #1

I was connecting drives from an older PC that I was fixing into my new one to clean, format, or load files. While doing this, I accidentally connected a SATA SSD while the old PC was running. Now my system experiences random freezes and reboots. After reinstalling Windows to check if the issue is hardware-related, it didn’t fix things. The problem happens whether the PC is idle or an app like a browser or messenger is active. I’m wondering how to identify which component is damaged so I can replace it. Anyone with experience on this would be helpful. Thanks ahead.

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QueenJayden
Member
57
10-15-2023, 01:49 PM
#2
I do this all the time. SATA was designed with this in mind. I don't think it's what's causing your issues. List your components.
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QueenJayden
10-15-2023, 01:49 PM #2

I do this all the time. SATA was designed with this in mind. I don't think it's what's causing your issues. List your components.

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khaledkb_
Senior Member
724
10-16-2023, 03:38 PM
#3
Both parts must support hot-swap functionality. My motherboard doesn’t. The setup includes a 5800x3d Asus TUF B550-Gaming 32GB Patriot with 3600MHz, a 3060Ti M.2 SSD, and a WD Blue 500GB SSD connected via M.2 NVMe. Windows is used for the operating system.
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khaledkb_
10-16-2023, 03:38 PM #3

Both parts must support hot-swap functionality. My motherboard doesn’t. The setup includes a 5800x3d Asus TUF B550-Gaming 32GB Patriot with 3600MHz, a 3060Ti M.2 SSD, and a WD Blue 500GB SSD connected via M.2 NVMe. Windows is used for the operating system.

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thefishleo
Member
166
10-17-2023, 02:35 PM
#4
BSOD or blackout? Restart now. If BSOD occurs, bluescreenview displays details. A direct blackout suggests power issues—possibly wall power or a PSU problem, though the mobo could fail. Check Event Viewer for more information. You didn’t list your PSU make and model, which might be crucial.
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thefishleo
10-17-2023, 02:35 PM #4

BSOD or blackout? Restart now. If BSOD occurs, bluescreenview displays details. A direct blackout suggests power issues—possibly wall power or a PSU problem, though the mobo could fail. Check Event Viewer for more information. You didn’t list your PSU make and model, which might be crucial.

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TheMrCow
Junior Member
49
10-17-2023, 06:59 PM
#5
The worst scenario was creating a brief circuit between 5v or 12v and ground pins in the SATA power connector, especially if you inserted it at an angle into the drive. This might cause minor damage to the pins inside the plug, leading to subpar power delivery to the SSD. Replacing the SATA cable with a different one from the power supply should resolve the issue. If the power supply itself is of low quality and provides weak voltage, that could also cause instability, but problems would likely appear before this happened.
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TheMrCow
10-17-2023, 06:59 PM #5

The worst scenario was creating a brief circuit between 5v or 12v and ground pins in the SATA power connector, especially if you inserted it at an angle into the drive. This might cause minor damage to the pins inside the plug, leading to subpar power delivery to the SSD. Replacing the SATA cable with a different one from the power supply should resolve the issue. If the power supply itself is of low quality and provides weak voltage, that could also cause instability, but problems would likely appear before this happened.

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pengulux
Junior Member
34
10-17-2023, 09:09 PM
#6
It seems to be a freeze followed by a restart a few minutes later. The message indicates possible reasons like system unresponsiveness, critical failure, or power outage. No useful information found. I just reinstalled Windows. The PSU is quiet—pure power 11 BN249 600W. I replaced my GPU with an older AMD model and haven’t had any freezes or crashes in the last 40 minutes.
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pengulux
10-17-2023, 09:09 PM #6

It seems to be a freeze followed by a restart a few minutes later. The message indicates possible reasons like system unresponsiveness, critical failure, or power outage. No useful information found. I just reinstalled Windows. The PSU is quiet—pure power 11 BN249 600W. I replaced my GPU with an older AMD model and haven’t had any freezes or crashes in the last 40 minutes.

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iWillex
Junior Member
26
10-17-2023, 09:58 PM
#7
I connected the SSD immediately, and the system identified it right away. After a few seconds, I experienced the first reboot. My guess is that the sudden action from hot plugging might have triggered the GPU, which had been acting strangely about once a month or so. This particular model of 3060ti wasn’t famous for its stability.
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iWillex
10-17-2023, 09:58 PM #7

I connected the SSD immediately, and the system identified it right away. After a few seconds, I experienced the first reboot. My guess is that the sudden action from hot plugging might have triggered the GPU, which had been acting strangely about once a month or so. This particular model of 3060ti wasn’t famous for its stability.

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ZexyZeke
Member
166
10-24-2023, 12:11 AM
#8
It's likely a power-related issue. Unless temperatures are high, it probably isn't due to a component failure unless something was unplugged. Do you have a UPS? The description matches a sudden power outage. Also, error and warning counts should be minimal—ideally zero or just a few in the past hour. That seems reasonable. Check for optional updates; WUpdate B tier looks solid.
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ZexyZeke
10-24-2023, 12:11 AM #8

It's likely a power-related issue. Unless temperatures are high, it probably isn't due to a component failure unless something was unplugged. Do you have a UPS? The description matches a sudden power outage. Also, error and warning counts should be minimal—ideally zero or just a few in the past hour. That seems reasonable. Check for optional updates; WUpdate B tier looks solid.

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OkKid
Member
61
10-24-2023, 12:25 AM
#9
You might have accidentally connected a power cable incorrectly. Remove the plug from each end of the cable and test again to determine the issue.
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OkKid
10-24-2023, 12:25 AM #9

You might have accidentally connected a power cable incorrectly. Remove the plug from each end of the cable and test again to determine the issue.

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Krimpenstorm
Junior Member
10
10-24-2023, 02:00 AM
#10
The only link between the video card and the SSD is the power supply. SATA connectors offer 3.3v, 5v, and 12v options, while PCIe has 3.3v and 12v connections. If the power source isn't stable at 3.3v, it might cause problems for the video card. The PCIe slot in the card connects straight to the CPU, so it doesn’t interact directly with the SSD. The SATA data cable feeds into the SATA controller inside the chipset, which then links to the CPU. If the cable is faulty, it could damage the SATA controller within the chipset. However, this wouldn’t affect the video card. A faulty SATA controller might lead to transfer errors—reading or writing data to the SSD—and could cause blue screens if the CPU processes corrupted data. I’d begin by testing with a different power supply. If possible, swap the SATA cable and use another SATA connector. Then consider using an external SATA controller for booting or switching to an NVMe drive, checking whether issues persist when you disable the SATA controller entirely.
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Krimpenstorm
10-24-2023, 02:00 AM #10

The only link between the video card and the SSD is the power supply. SATA connectors offer 3.3v, 5v, and 12v options, while PCIe has 3.3v and 12v connections. If the power source isn't stable at 3.3v, it might cause problems for the video card. The PCIe slot in the card connects straight to the CPU, so it doesn’t interact directly with the SSD. The SATA data cable feeds into the SATA controller inside the chipset, which then links to the CPU. If the cable is faulty, it could damage the SATA controller within the chipset. However, this wouldn’t affect the video card. A faulty SATA controller might lead to transfer errors—reading or writing data to the SSD—and could cause blue screens if the CPU processes corrupted data. I’d begin by testing with a different power supply. If possible, swap the SATA cable and use another SATA connector. Then consider using an external SATA controller for booting or switching to an NVMe drive, checking whether issues persist when you disable the SATA controller entirely.

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